Are you ready to help us move mountains?

• Human Resources/Workforce Leadership - Plan for and execute daily route planning & preparation; daily task assignments to couriers; route efficiency, plan for next day. Monitor route progress throughout the day, effect changes as appropriate.

• Operational Excellence, Standards & Compliance - Utilize routing software to construct efficient well-planned routes that achieve high levels of TCS.

• Monitor workflow to ensure all transportation administration and maintenance processes are followed (DVIR, BDIR, Fueling, IFTA, DQ)

• Accountable to notify and Report to Management all variances to plan in Route Performance.

• Support/Coverage - Provide phone coverage, including calls from drivers, customer service and other route related inquiries.

• Provide backup coverage for vacant routes, absences as needed.

• Ensure safety & security procedures are understood and followed

• Resolve customer delivery issues.

• Execute daily reporting of metrics as assigned.

• Assist supervisor with courier check in / check out process.

Requirements

• Familiarity with PC and other computer-related products/administrative experience  

• Proficiency in reading, writing, and communicating in English 

• Work independently with minimal supervision 

• Understand the importance of detail and accuracy.

• Ability to work at a sustained pace to meet production rates while producing quality work.

• Must be able to lift up to 40lbs.

Join us at the Mountain where culture and values are practiced and respected every day.

US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.