Account Strategist, Engage, Google Customer Solutions (English, Dutch)

3 Months ago • 2 Years + • Business Development

Job Summary

Job Description

The Account Strategist at Google Customer Solutions (GCS) works with businesses of all sizes to develop and implement Google Ads strategies. Responsibilities include delivering against quarterly business goals, establishing client relationships through phone calls and email, conducting business pitches, owning a portfolio of small businesses, and driving customer growth. This role requires strong communication, analytical, and relationship-building skills, with a focus on understanding client needs and delivering impactful results. Fluency in English and Dutch is essential. The ideal candidate will have experience in advertising, sales, or marketing, along with familiarity with Google Ads.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/sales/marketing
  • Fluent in English and Dutch
  • Client relationship management
  • Achieve quarterly business goals
  • Google Ads knowledge
Good to have:
  • Google Digital Workshop certification
  • Stakeholder influence
  • Storytelling abilities
  • Portfolio management
  • Multitasking and detail-oriented

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in English and Dutch fluently to support client relationship management in this region.

Preferred qualifications:

  • Familiarity with Google Ads and online advertising, with Google Digital Workshop certification or equivalent experience.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to own a portfolio in an advertising or media sales context.
  • Ability to multi-task and manage multiple projects at a time, with effective attention to detail.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against quarterly business generations and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
  • Drive customer growth by delivering customer sales experience and achieving customer business and marketing objectives.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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