Community

Home >

Jobs >

Collections - Junior Manager(Jamshedpur)

Jharkhand, India (On-site)

Collections - Junior Manager(Jamshedpur)

2 Days ago • 1 Years +

About the job

1 skill required for this role

Add these skills to join the top 1% applicants for this job

communication

Job Description

As a Collections - Junior Manager at Paytm in Jamshedpur, you will be responsible for achieving collection targets for assigned branches and products. This involves liaising with creditors and consumers, monitoring accounts for overdue payments, reporting collection activity, addressing client queries, and developing repayment plans. You will ensure adherence to legal guidelines for collection agencies and in-house collectors, monitor for fraudulent practices, and maintain a strong focus on achieving targets while upholding the company's Code of Conduct. The role requires strong communication, negotiation, and leadership skills, along with a proven track record of success and a growth mindset. You will also need excellent working knowledge of computers.

Must have:

Achieve collection targets
Meet product targets
Ensure legal compliance
Strong communication skills
Negotiation & leadership skills
1+ year experience in collections

Good to have:

Working knowledge of computers
Growth mindset
Achievement orientation

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role: Collection Team Lead will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product. Follow the legal guidelines for collection agencies & in-house collections.

Expectations/ Requirements:

1. To achieve collection targets of the Respective Branch assigned.

2. Meeting the Target on the product assigned for Collections.

3. Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.

4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force.

5. Ensure adherence to the Code of Conduct.

6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Superpowers/ Skills that will help you succeed in this role:

1. More than 1 year of relevant experience in Collections role

2. Excellent Communication Skills

3. Negotiations skills - strong bias for driving results in a High performance environment

4. Strong Relationship and Leadership skills

5. Working Knowledge of Computers

6. Growth Mindset

7. Demonstrated success and achievement orientation.

7. Willingness to experiment and improve continuously

Education: graduate in any specialization

Why join us:

1. A collaborative output driven program that brings cohesiveness across businesses through technology

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360-degree feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

undefinedundefinedundefined

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%