Community Ambassador - Swahili Speaking
Job Summary
Job Description
The Community Ambassador (CA) role focuses on building capacity within World Relief, the refugee and immigrant communities served, and the general community to integrate and empower newcomers in Spokane. The ambassador will work with the ambassador team and other departments, ensuring Swahili-speaking newcomers have information about and access to social services, including those provided by World Relief. Responsibilities include outreach, collaboration on program design, application assistance, resource updates, promoting events, educational activities, documentation, interpretation, and attending meetings. This position is reliant upon funding and may be subject to modification or termination based on resource availability.
Must have:
- Mature Christian faith and commitment to World Relief's mission.
- Detail-oriented self-starter with strong communication skills.
- Experience in a multicultural setting, working across language barriers.
- Proficient in basic computer skills, including Microsoft Office.
Good to have:
- Bachelor's degree and two years of professional work experience.
- Fluency in spoken and written Swahili and English.
7 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
The Community Ambassador (CA) role is designed to contribute to the process of building capacity within World Relief, the refugee and immigrant communities we serve, and the general community, to promote the integration and empowerment of newcomers in Spokane. This team member would be stationed in the office, working with the ambassador team and in other departments in the office to ensure Swahili-speaking newcomers have information about and access to social services in the community and those provided through World Relief.
ROLE & RESPONSIBILITIES:
- Regular outreach to community members, including follow-up on needs and making referrals
- Collaboration with the Ambassador and other teams on program and activity design for Swahili-speaking activities
- Application assistance and navigation for accessing community resources
- Regularly update the ambassador team on new or changed community resources
- Promote World Relief and other community events
- Tailor and participate in some group-based educational activities or community network-building activities, virtual or in-person
- Collaborate on outreach efforts for Education Center workshops and classes to ensure strong attendance and participation from the Swahili-speaking community
- Document and record plans, activities, outcomes, and follow-up steps
- Attend regular meetings and check-ins with the ambassador team and other World Relief teams as needed
- Interpret for newcomers participating in programs and services provided through World Relief
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Detail oriented
- Self-starter, able to work independently or with a team
- Strong communication skills
- Experience in a multicultural setting, working across language barriers
- Proficient in basic computer skills, including email, internet navigation, Microsoft Office (Word, Excel, PowerPoint), and data entry
PREFERRED QUALIFICATIONS:
- Bachelors degree and two years of professional work experience
- Fluency in spoken and written Swahili and English
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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