Content Quality Assurance Specialist

Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Summary:

The Quality Assurance Specialist will ensure that all course updates and revisions meet established quality standards. This role involves conducting thorough reviews and testing of course materials to identify and rectify any issues.

Responsibilities:

• Develop and implement QA processes and checklists specific to e-learning content.
• Conduct detailed reviews of revised course materials, including videos, quizzes, and interactive components.
• Ensure adherence to accessibility standards and guidelines.
• Identify and report defects and issues, coordinating with instructional designers and developers to resolve them.
• Perform functionality testing across different devices and browsers.
• Maintain documentation of QA processes, results, and improvement areas.

Requirements:

• Bachelor’s degree in Quality Assurance, Education, Educational Technology, or a related field.
• 4+ years of experience in quality assurance, preferably in the e-learning industry.
• Strong analytical skills and attention to detail.
• Knowledge of QA tools and methodologies.
• Excellent communication and collaboration skills

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