Coordinator II, Collections (R-16952)

2 Months ago • 1 Years + • Administrative • Undisclosed

About the job

2 skills required for this role

Add these skills to join the top 1% applicants for this job

html

innovation

Job Description

As a Coordinator II, Collections, you will be responsible for contacting customers by telephone or email to prompt for payment on delinquent accounts. You will also provide documentation (i.e., invoices) as needed. You will maintain follow-up communication with customers for updates and additional information regarding payment of invoices. You will document all account activity as directed in the ERP system. You will work aggressively to meet or exceed assigned individual and company objectives (cash collections and reduction of aged receivables).

Must have:

Minimum one year Credit & Collection or Customer Service experience.
College degree required
Problem solving skills in a financially oriented environment
Proven oral and written communication skills
Ability to meet deadlines and goals as an individual and function as a contributor in a team environment

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

Brief Description: Contacts customer by telephone or email to prompt for payment on delinquent accounts. Provides documentation (i.e., invoices) as needed. Maintains follow up communication with customer for updates and additional information regarding payment of invoices. Documents all account activity as directed in the ERP system. Works aggressively to meet or exceed assigned individual and company objectives (cash collections and reduction of aged receivables).

Essential Key Responsibilities/Job Summary:

Day to day contact of customers who have past due receivables for payment.
Perform compliance file reviews on a monthly basis in partnership with Dispute Specialist. Review files with Sales team and make determination on cancellations and bad debt. Ensure the receivable resolution policy and procedures are adhered to.
Support the Team Leader and Leader of Credit/Collections by absorbing day to day team, cross-business and other leadership tasks.

Education/Experience and Competencies

Minimum one year Credit & Collection or Customer Service experience.
College degree required
Problem solving skills in a financially oriented environment
Proven oral and written communication skills
To meet deadlines and goals as an individual and function as a contributor in a team environment

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%