Customer Experience Specialist, Delivery - Bluewater

As a Customer Experience Specialist, Tesla Direct, you'll be the face of Tesla, delivering vehicles directly to customers. Responsibilities include ensuring a seamless and exceptional customer experience, from delivery to follow-up. You'll explain vehicle features and functions, address customer questions and concerns, and manage delivery schedules. You'll also act as a chaser for other specialists, ensuring efficient coordination and providing feedback to improve processes and customer satisfaction. This role requires strong interpersonal skills, excellent organizational abilities, and a passion for Tesla's mission. Flexibility to work weekends and evenings is necessary. The position is based in Greenhithe, England.