Business Systems Analyst
Job Summary
Job Description
As a Business Systems Analyst at Barracuda, you'll analyze and improve business processes, focusing on order management and sales operations. Responsibilities include gathering requirements, translating them into system specifications, collaborating with technical teams (architects, developers, QA), and ensuring the quality of implemented solutions. You'll work with stakeholders, manage multiple priorities, and participate in testing. Experience with Salesforce, order management in a two-tiered model, middleware (Boomi), and ERP (NetSuite) is essential. The role involves close collaboration within a matrixed environment and requires strong communication and project management skills.
Must have:
- Salesforce experience
- Order Management expertise
- Requirement elicitation
- System specification creation
- Collaboration with technical teams
- Agile methodology understanding
Good to have:
- Experience with Boomi and NetSuite
- Two-tiered sales model understanding
Perks:
- Internal mobility
- Equity in the form of non-qualifying options
5 skills required
Job Details
Req ID: 25 - 393(2)
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.
We are committed to a candidate selection process and work environment that is inclusive and barrier free. To ensure candidates are assessed fairly and equitably, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Envision yourself at Barracuda
As part of Barracuda’s Business Systems team, you will have broad exposure to the entire Barracuda business along with the data and analytics to drive the organization’s most critical strategy, decisions and operations. You will be responsible for the complex business processes and systems that revolve around order management and sales operations. This role reports into the Director of Business Systems Operations.
What you’ll be working on
- Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process.
- Responsible for direct interaction with stakeholders including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
- Accurately translate business requirements to detail-level system specifications
- Engage with Technical Architects and Developers on technical strategy and designs to meet the business needs
- Work with Development, QA, PMO, and other teams to communicate, verify, document and test the desired functionality changes.
- Manage multiple competing priorities through effective organization and communication.
- Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently.
- Ensure quality and completeness of the finished product by participating in user acceptance testing, ensuring that acceptance criteria are met.
Experience and requirements
- Salesforce experience required
- Bachelor’s degree required
- 5+ years of hands-on experience of configuring or developing with Salesforce platform and tools in quote to order management function.
- Demonstrated understanding of sales and order process, systems, and domain data
- Experience with Order Management in a two-tiered sales model
- Experience with middleware (Boomi) and ERP (NetSuite) systems
Skills
- Self-starter and highly detail oriented, with a willingness to roll up your sleeves
- An architecting mindset, attuned to creating highly efficient, clean and scalable processes
- Strong project management experience
- Exceptional communication skills, both written and oral
- Highly professional team player who collaborates and problem solves in a highly matrixed cross-functional environment
- Proven success working a highly collaborative, matrixed environment, with a track record of measurable business impact
- Capability to demonstrate critical thinking and proven track record of positive change
- Exceptional understanding of Agile methodology, Scrum, SAFe, and Agile tools
- Strong competency in the Atlassian tool suite
What you’ll get from us:
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.
The anticipated on-target earnings range for this role is $85,000 to $95,000 CAD. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
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