Lead Credit Analyst, Personal Borrowing

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍London, Cardiff or Remote (UK)  | 💰 £97,800 to £132,300 + stock options + benefits

Our team:

Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will be responsible for developing our credit and pricing strategies for one of our unsecured lending products (Flex, personal loans or overdrafts).  You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.

Your day-to-day:

• Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk.
• Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights.
• Monitoring the performance of our existing strategies, and iterating to improve them.
• Collaborating with people from engineering, marketing, product, risk and control to design and deliver product changes.
• Developing our credit control and portfolio management frameworks to support our growing portfolios.
• Developing, maintaining and refining our credit models to assess net present value of new lending cohorts to drive strategic business decisions.
• Building, maintaining and owning the database tables and dashboards that provide insights and promote rapid, data-driven decisions.
• Supporting the design and roll-out of new products and customer journeys.
• Assessing how the lending portfolio of particular products will perform over time.
• Mentoring and up-skilling more junior members of the team.

You should apply if:

• You have extensive experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.).
• You have a deep understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance.
• You have a deep understanding of lending economics and have experience developing and deploying underwriting strategies and credit models.
• You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus..
• You have a strong understanding of the regulations that apply to lending in the UK.
• You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers
• You are a strong communicator, able to cut through complex problems and articulate decision points, particularly to senior leadership.
• You have experience in project management and coordination across teams.
• You work well collaborating in a team with diverse skill-sets and personality types.
• You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo.

The interview process:

Our interview process involves 4 main stages:

1. Recruiter call
2. Initial call
3. Take home task
4. Final stage (x3 interviews) consisting of a case study, role specific interview and values interview

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.

What’s in it for you:

💰 £97,800 to £132,300 + stock options + benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

#LI-SL1  #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊