On-Site IT Manager, Premiere Event – FIFA World Cup 26™

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You’ll Do:

The On-Site IT Manager is responsible for managing a cluster of venues’ IT support and services for a premiere event, ensuring the smooth and efficient operation of the IT infrastructure, systems, and applications within their region. The On-Site IT Manager will report to the IT Director of Premiere Events and work closely with the event stakeholders, vendors, and partners to deliver IT solutions that meet the needs and expectations of the event sponsors, participants, and spectators. The On-Site IT Manager will also supervise and coordinate the IT staff and contractors on-site, ensuring compliance with the IT policies, standards, and best practices.

• Support the planning and implementation of and monitor the IT infrastructure, systems, and applications for a premiere event, ensuring high availability, reliability, security, and performance.
• Oversee IT support and services for the event venues, operations, and activities, resolving any IT issues and incidents in a timely and effective manner.
• Collaborate with the IT Director of Premiere Events and the event stakeholders to understand and fulfill their IT requirements, challenges, and opportunities.
• Manage and coordinate the IT staff and contractors on-site, providing guidance, training, and feedback.
• Establish and maintain effective relationships with the IT vendors and partners, ensuring the delivery of the IT solutions and services according to the contracts and service level agreements.
• Identify and evaluate new technologies and solutions that can enhance the IT capabilities and services for the premiere event.
• Ensure compliance with the IT policies, standards, and best practices, as well as the relevant regulations and laws.
• Prepare and maintain the IT documentation, reports, and records for the premiere event.
• Report to the IT Director of Premiere Events on the IT status, performance, and issues of the premiere event.

You Have These: 

• Bachelor's degree in computer science, information systems, engineering, or related field, or equivalent work experience.
• At least 7 years of experience in delivering IT projects and operations for large-scale events on-time and on-budget, preferably in the sports industry.
• Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with senior management, technical staff, vendors, and partners, as well as diverse and multicultural audiences.
• Strong leadership, team building, and project management skills, with the ability to motivate and mentor IT staff and foster a collaborative and productive work environment.
• Proven track record of delivering IT solutions that meet the needs and expectations of event stakeholders, sponsors, participants, and spectators.
• Certification in ITIL, PMP, or other relevant frameworks is a plus.
• Willingness and ability to travel extensively and work flexible hours, including weekends and holidays, during the event period. 
• Fluency in English and Spanish.

We’d Love If You Also Have These: 

• Excellent leadership and communication skills to manage a diverse IT team.
• Expertise in IT infrastructure, network, security, cloud, data, and communication technologies and platforms, as well as emerging trends and innovation for large-scale events and operations.
• Ability to collaborate with internal and external stakeholders, vendors, and partners to deliver IT solutions that meet the needs and expectations of large-scale events and operations.
• Knowledge of the latest trends and innovations in IT and the sports industry.
• Ensure the security, reliability, and performance of the IT systems and infrastructure, as well as compliance with the relevant standards and regulations.
• Identify and evaluate new technologies and solutions that can enhance the IT capabilities and services for large-scale premiere events.
• Establish and maintain effective relationships with key IT vendors and partners, negotiating contracts and service level agreements.
• Demonstrate strong problem-solving and decision-making skills, as well as the ability to work under pressure and handle multiple tasks and deadlines. 

How we work: 

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience.  Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Range Minimum:

$90,000 annually

Hiring Range Maximum:

$120,000 annually