Program Manager
Job Summary
Job Description
This Program Manager role within the Global Data Solutions (GDS) team focuses on driving operational standardization and efficiency. The role demands strong collaboration to build relationships with stakeholders across departments and global locations. Key responsibilities include identifying opportunities to standardize processes within GDS and across Product/R&D, Data Science, and Technology; translating strategic goals into actionable plans and roadmaps; leading implementation, tracking progress, and analyzing impact on financial plans and KPIs. This individual will be a key driver in improving operational efficiency, scalability, and cost-effectiveness globally. Responsibilities encompass program development and execution, financial management, stakeholder management, process improvement, and team leadership, including mentoring junior team members.
Must have:
- 8+ years experience in large-scale global programs
- Strong program & project management skills
- Business-level tech knowledge & automation expertise
- Proven program management & financial forecasting skills
- Excellent stakeholder management & communication abilities
- Cross-functional collaboration & team leadership skills
Good to have:
- Smartsheets or Jira proficiency
9 skills required
Job Details
This role is a strategic initiative manager within the Global Data Solutions (GDS) team, focused on driving operational standardization and efficiency across the organization. The role requires strong collaboration skills to build relationships with stakeholders across different departments and global locations.
A key responsibility is identifying opportunities to standardize operational processes within GDS and across the wider organization, including areas like Product/R&D, Data Science, and Technology. This person will translate strategic goals into actionable business plans and roadmaps with clear value propositions. They will then lead the implementation of these strategic initiatives, track their progress, and analyze their impact on financial operating plans and other key performance indicators. Essentially, this person will be a key driver in improving operational efficiency, scalability, and cost-effectiveness across the global organization.
Primary responsibilities:
- Program development and execution: Leading cross-functional initiatives (tech, operation, commercial), managing risks, and ensuring projects stay on track and within budget.
- Financial management: Forecasting, tracking, and analyzing financial data related to programs, and collaborating with finance teams to ensure accuracy and alignment with operational plans.
- Stakeholder management: Building strong relationships with global teams and stakeholders to drive collaboration and achieve program goals.
- Process improvement: Identifying opportunities to streamline processes and improve efficiency in data management and reporting.
- Team leadership: Holding accountability, mentoring and developing junior team members on project management skills.
Key traits of successful individuals in this role:
- Bachelor's Degree in appropriate field of study or equivalent work experience.
- Proficient in English
- 8+ years of experience in designing and leading complex, large scale global transformation programs with strong program and project management experience.
- Business level knowledge of technology capabilities, platforms and services, including automation functionality, and their benefits in solving multi-faceted challenges.
- Demonstrated examples of program management and financial forecast skills across a range of projects and programs.
- Proven ability to successfully manage and communicate across a wide range of internal and external stakeholders at various levels of leadership.
- Demonstrated ability to collaborate with associates and to work effectively within a team and with people from diverse backgrounds and areas across the organization.
- Ideally, Smartsheets or other PM software like Jira.
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