Program Specialist II

1 Month ago • 2 Years +

Job Summary

Job Description

The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process, including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding, and reporting. This role acts as a talent advisor to support clients through the requisition fulfillment process, ensuring quality talent is acquired in a timely manner. Responsibilities include assisting with PMO roadmap initiatives, participating in client meetings, aiding managers in the contract labor acquisition process, preparing insightful questions for intake sessions, documenting conversations, utilizing reports to manage open requirements, coaching staffing suppliers, resolving client/supplier issues, monitoring performance against SLAs, conducting supplier scorecard reviews, assisting with presentations, interacting with clients and vendors, managing worker assignments, liaising with departments for necessary paperwork, ensuring work order closure, assisting with asset collection, and monitoring time and expense entry.
Must have:
  • High volume coordination experience
  • Client/supplier facing experience
  • Excellent verbal and written communication
  • Ability to work in a dynamic environment
  • Analytical and problem-solving skills
  • Documentation and follow-up skills
  • Exceptional time management
  • Excellent organization and attention to detail
  • Knowledge of MS Office
  • Ability to work independently
Good to have:
  • 2 years of industry/recruiting/staffing experience

Job Details

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist II acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.


Responsibilities:

  • Assist with PMO roadmap/AGS Way initiatives
  • Participate in client meetings to review strategic initiatives
  • Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing (Can perform all primary or supplemental responsibilities of the PMO – end to end acquisition process)
  • Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
  • Document requirement intake conversations in appropriate database (VMS, AGS360)
  • Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
  • Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
  • Coach, manage and oversee performance of participating staffing suppliers
  • Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
  • Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry and vendor compliance tracking
  • Conduct supplier scorecard reviews; including performance discussions, metric adherence and strategic conversations
  • Assist with development of presentation and customer facing items (QBRs, Operational reviews, Dashboard reviews, other), with support from leader
  • Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
  • Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
  • Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
  • Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
  • Assist with the collection of company assets from vendors (laptop, badges, etc.)
  • Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
  • Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
  • Log all client and vendor inquiries into Salesforce.com

Qualifications

  • Experience in high volume coordination activities (interviewing, on-boarding, etc.)
  • At least 2 years of industry/recruiting/staffing industry experience (preferred)
  • Client hiring manager/supplier/sponsor facing
  • Excellent verbal and written communications
  • Ability to work in a dynamic environment that changes from day to day
  • Excellent analytical and problem solving/issue resolution skills
  • Excellent documentation and follow up skills
  • Exceptional time management
  • Excellent organization skills and attention to detail
  • Knowledge of MS Office (Excel, Word, PPT) and PC skills
  • Able to work independently with minimal direction required for core daily responsibilities
  • Medium level of direction needed for advanced responsibilities
  • Customer Focused

Additional Information

At AGS, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

Similar Jobs

Capgemini - Business Advisor - A

Capgemini

Chennai, Tamil Nadu, India (On-Site)
3 Months ago
Capgemini - Business Analyst (BFSI)

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Coherent corp. - QA Metrology Technician

Coherent corp.

Saxonburg, Pennsylvania, United States (On-Site)
2 Months ago
USE Insider - Marketing Manager - Taiwan

USE Insider

Taipei City, Taiwan (Hybrid)
9 Months ago
Nintendo - Certification Tester I

Nintendo

Redmond, Washington, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Rockstar Games - Associate QA Tester - Game Functionality

Rockstar Games

Bengaluru, Karnataka, India (On-Site)
3 Months ago
The Globel Talent Co - Customer Care Agent - German Speaker

The Globel Talent Co

South Africa (Remote)
5 Months ago
AECOM - Senior CAD Specialist

AECOM

Buffalo, New York, United States (On-Site)
1 Month ago
Tesla - Constructor

Tesla

Rhineland-Palatinate, Germany (On-Site)
6 Months ago
Maersk - Process & System Specialist

Maersk

Duisburg, North Rhine-Westphalia, Germany (Hybrid)
1 Year ago
Tesla - Megapack Sales Operations Project Manager, Energy EMEA

Tesla

North Holland, Netherlands (On-Site)
6 Months ago
Apexon - Administrative Assistant

Apexon

Austin, Texas, United States (On-Site)
1 Month ago
Assystems - Design Lead – Solar (Electrical AC)

Assystems

Gurugram, Haryana, India (On-Site)
9 Months ago
Tide - Member Support Premium Accounts Associate

Tide

Bulgaria (Remote)
1 Month ago
Marsh McLennan - Client Advisor

Marsh McLennan

Bristol, England, United Kingdom (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Mississauga, Ontario, Canada

CAE - Bids & Proposals Manager

CAE

Montreal, Quebec, Canada (On-Site)
1 Year ago
Icon Creative - Production Manager

Icon Creative

Vancouver, British Columbia, Canada (On-Site)
2 Years ago
Scopely - Senior Product Manager, Economy - Monopoly GO!

Scopely

Canada (Remote)
1 Month ago
Keywords Studios - Technical Account Manager

Keywords Studios

Canada (On-Site)
3 Months ago
Epic Games - Senior SDET

Epic Games

Montreal, Quebec, Canada (On-Site)
4 Months ago
Digital extremes - AI Programmer

Digital extremes

London, Ontario, Canada (Hybrid)
4 Months ago
GlobalStep - Romanian Localization Video game Tester (LQA)

GlobalStep

Montreal, Quebec, Canada (On-Site)
4 Months ago
reflector entertainment - Gameplay and AI programmer - Senior

reflector entertainment

Montréal, Québec, Canada (Hybrid)
2 Months ago
Chimera entertainment - Brazilian Portuguese Localization QA Tester

Chimera entertainment

Montreal, Quebec, Canada (On-Site)
3 Months ago
Critical mass - Freelance Senior Copywriter, Platform + Systems Focus

Critical mass

Vancouver, British Columbia, Canada (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Bengaluru, Karnataka, India (On-Site)

Boucherville, Quebec, Canada (Hybrid)

Montreal, Quebec, Canada (Remote)

Boucherville, Quebec, Canada (On-Site)

Boucherville, Quebec, Canada (Hybrid)

Udine, Friuli-Venezia Giulia, Italy (On-Site)

Kingersheim, Grand Est, France (On-Site)

Veghel, North Brabant, Netherlands (On-Site)

Les Sables-d'Olonne, Pays De La Loire, France (On-Site)

Lancaster, Pennsylvania, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Square

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug