Project Coordinator | Video Games

Role: Localization QA - Project Coordinator
Contract: Casual Contract with possibility of extension to FTC
Location: Remote

As one of our Project Coordinators, you will join the LQA Team and are a vital point of contact on all QA-assigned projects.

You will be the primary driver in successfully managing and delivering projects on time and be accountable for to the end-to-end quality of projects. You will have day-to-day responsibility for managing the project teams and will work on a variety of global projects for many of our high-profile clients, whilst working in collaboration with our other global studios.

What you’ll be doing

• Managing QA Teams on assigned projects across many platforms (PC, Console, and Mobile) to achieve high-quality results.
• Working directly with QA Project Managers on strategic, budgeting and capacity planning and sometimes contract negotiations, ensuring optimal resource allocations across projects and studios.

• Daily management of allocated project resources and tester's day-to-day performance.
• Coordinating project management activities, resources, and equipment into manageable daily team actions and setting timeframes and milestones.
• Daily review of project priorities, risks and severities with the Project Manager.
• Engaging with QA testing teams to proactively resolve project issues.
• Lead daily stand-up meetings and project planning meetings to relay progress and/or issues to the QA Project Manager.

• Team mentoring and guidance to ensure high quality standards throughout including developing and reporting on key quality metrics and KPIs.
• Working closely with Project Managers on team structure, headcount resource requirements, performance and developing a training process for new and existing team members.

• Native level fluency in English, particularly reporting, reading & writing. (Another language highly advantageous).
• Extensive experience within a Quality Assurance role as a QA Tester or similar (preferably within the gaming industry, but not essential).

• Experience running teams in either game development or software QA, with proven leadership experience.
• Highly creative, proactive, enthusiastic, conscientious, and solution-oriented.
• Exceptional team management and mentoring skills.
• Strong understanding of QA and Submission best practices for Console and Mobile
• Ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example

• Attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
• Ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
• Problem solver with a “can-do” attitude, to ensure that the QA team runs in an efficient way
• Aptitude for gaining understanding in new technologies and processes quickly
• Experience with bug databases administration (such as Jira)

• Knowledge of the current generation of games consoles and PCs, and the latest mobile platforms (preferred).
• An interest in, and understanding of, the video game industry would be advantageous.

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest games titles in the world.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming – forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

About us:

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.