Senior Business Change Manager

About The Role

We are recruiting Business Change Managers to create a persistent Change Centre of Excellence (CoE).

The role objective is to enable programmes to realise their intended value by defining and executing interventions to increase and maximise adoption at pace. These roles focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more.

How The Change CoE Will Be Structured

The roles will have a matrix management structure. This will be composed of a solid “hard” reporting line into the Project Management CoE within Haleon’s Global Capability Centre (GCC) based in Bangalore, India; and a project “dotted” reporting line into the Haleon business programme team they are supporting.

As an example, the successful candidate(s) will initially be supporting the end-to-end value streams delivering process improvement and automation initiatives across Haleon globally; moving to the next enterprise priority programme once complete. Whilst they will take direction and form part of the value stream teams on a day-to-day basis, their performance management will be via the Project Management CoE informed by feedback from the programme team.

Key Responsibilities

The Business Change Manager will be expected to:

• Coach Business Leaders and deployment Leaders in all aspects relating to change, communication, engagement, and training.
• Co-create and maintain the change impact assessment(s) and change readiness assessment(s) for in-flight initiatives with the programme/initiative delivery team(s).
• Develop and execute a change intervention (action) plan to bring stakeholders on the journey and support longer-term embed of the change.
• Create and support delivery of actionable deliverables that drive adoption of the change (deliverables span communication, engagement, and training).
• Define success metrics and assess change effectiveness and readiness for initiatives in their scope.
• Identify, document and support mitigation of change risks related to initiatives within their area of focus.
• Enable business leaders to identify, mobilise and manage change network(s) as required to support successful adoption.
• Input into the business readiness activities (e.g. Go/No Go decisions) as required.
• Collaboration, as required, with delivery partners across Haleon e.g. Learning, Capability Leads, Internal Communications, and others.
• Contribute to continuous improvement, knowledge share and upskilling activity via a Change Community of Practice.
  
  
  

The list above is not exhaustive.

The successful candidate will need to demonstrate

To be effective in role, experience of the following will be essential:

• PROCI certified preferred
• Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption.
• Experience with and knowledge of change management principles, methodologies, and tools.
• Excellent written, verbal, and active listening skills.
• Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail.
• Ability to rapidly establish and maintain strong relationships at various levels of the organisation.
• Ability to influence others to drive progress toward a common vision or goal.
• Able to consider different perspectives and use these to inform recommendations.
• Adaptable mindset with a strong ability to work through ambiguity and prioritise and adapt delivery approach in a changing environment.
• Team player and able to work collaboratively with and through others.
  
  
  

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.