Senior Manager - Application Development

Job Description:

This position is responsible for delivering deployment engineering with infrastructure capabilities that emphasize the collaboration between the commercial software engineering and infrastructure operations to deliver high quality, reliable commercial software solutions both for on premise and cloud. This is done by providing technology capabilities that are performance oriented, agile, timely, cost-effective, and risk appropriate that enable a continuous integration and delivery pipeline for software delivery and infrastructure. Responsible for the delivery of deployment pipelines including design and support of tools and infrastructure to enable the engineering teams to delivering commercial solutions to the market both on premise and public cloud. Work hand in hand with the engineering and other key stake holders to ensure that business requirements and priorities are fully aligned and agreed. Spearhead the adoption of Agile System Team principles and practices across the commercial engineering organization.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Assume responsibility for delivery of commercial software deployment, systems automation tooling, CI/CD, and engineering infrastructure and consistently demonstrate mastery of a wide range of IT environment capabilities (i.e. security, cloud, compute, storage networking, middleware, databases, risk, etc.) and building an organization capable of delivering these solutions.

• Manage a team of highly skilled technical individuals, including those who manage others.

• Break down technical roadmaps into specific projects/ sprints based on priorities and define an integrated data management platform that aligns with those specific needs, including data mapping, onboarding, standardization, management, provisioning, exploration and strategies.

• Design and execute on the System team’s roadmap.

• Work closely with members of the architecture and engineering teams to ensure the solutions and services being designed are in alignment with strategy and engineering.

• Lead key decisions on technologies and tools required for systems and CI/CD automation.

• Lead Research and evaluation efforts of emerging technologies and trends to ensure that the best techniques and tools are used to automate infrastructure and platform operations.

• Communicate technical issues to a non-tech audience and be an effective bridge from business to technology.

• Occasional travel required.

• Participate in other projects or duties.

SUPERVISORY RESPONSIBILITIES:

• Determine appropriate resourcing of staff in order to achieve goals and objectives.

• Build an effective leadership team through mentoring and formal education that focuses on management and project management principles.

• Define annual Key Performance Indicators aligned with corporate goals.

• Manage and mentor employees and/or managers on performance gaps, career development opportunities, and strategies.

• Manage and coach employees and/or managers on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards.

• Recognize others’ contributions and share credit for success.

• Own attainment of high employee satisfaction and retention; lead development of program and initiatives within group to attain high employee satisfaction.

• Prepare and manage budget as assigned; analyzes variances and initiates corrective actions to maximize operational performance.

• Strong leadership, with the ability to lead large projects and oversee ongoing processes within the Finance area

• Recruiting, leading, coaching and supporting the work of others in the Finance and IT areas, including those that are directly on the finance team, as well as other BI analysts who support other areas.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent written / verbal communication skills and presentation and project management skills.

• Strong experience designing and implementing infrastructure automation, configuration management tools and CI/CD pipelines.

• Strong experience designing and deploying AWS and other cloud services with an Infrastructure as Code (IAC) mindset.

• Strong experience with at least one automation/scripting/deployment language such as Python, Ruby, Go, PowerShell, Cloud Formation, Terraform, etc.

• Strong experience with Kubernetes deployment, high availability operations, and security.

• Ability to coordinate needs assessments across the commercial organization, and an ability to deliver a comprehensive solution to those needs.

• Analytical and problem-solving skills and solid business acumen with the ability to manage and provision large amounts of data to enable business analysis with high level of performance and trust.

• Experience in Agile development methodology.

• Broad automation experience in build, test, configuration, and deployment in complex environments.

• Must be able to identify operational weakness and implement corrective action / plans.

• Ability to network with key contacts outside own area of expertise.

• Knowledge of systems administration in a variety of environments - Linux, Windows, virtualized, and cloud (AWS, Azure, Oracle Cloud, etc.).

• Automated build experience with tools like Jenkins, Ant, QuickBuild, GitHub Actions, CodeFresh, etc.

• Experience with one or more software development languages including Java, JavaScript, C#, Python, or C++.

• Experience with Software as a Service (SaaS) environments including architecture and management.

• Understanding of security best practices when architecting environments, applications, and CI/CD processes.

• Proficiency in Microsoft office packages.

• Sufficient knowledge of business communications, including telephone, voicemail, and e-mail and operations of office machines, such as photocopier, scanner, and fax.

EDUCATION AND TRAINING:

• Bachelor’s Degree in Computer Science or similar technical degree; or equivalent combination of education and experience.

• Ten (10) years of experience in application development

• Four (4) plus years of leadership experience

• Four (4) years of experience in a DevOps culture or production SaaS environment.

• Or equivalent combination of education and/or experience

Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.