Senior QA Engineer

QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You'll Do

QA Engineers leverage their technical and QA expertise to collaborate with product owners, developers, and QA management to identify risks, debug issues, and help articulate quality for upcoming features/releases. You will develop and implement automation test strategies and utilize technical tooling to expand breadth and add depth to QA coverage of multiple features in a dynamic and fast-paced environment. You will facilitate functional, qualitative, and performance testing efforts while using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze and report on quality. You are expected to work in a highly autonomous environment while working closely with designers, engineers, and production staff, using a combination of quality assurance, data analysis, and technical skills to drive appropriate testing techniques early on in development through release cycles and beyond.

In this role, you will

• Collaborate with various Creator Platform stakeholders (product owners, developers, QA management, and more) to define acceptance criteria, identify risks, and plan testing coverage for upcoming features and releases
• Examine technical gaps and automation initiatives between geographically distributed teams, vendors, and agencies to deliver the highest quality product
• Build test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
• Use a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze quality while troubleshooting reported defects and internal issues
• Reporting and tracking data quality, and using that data to drive conversations around product quality and development health, supporting developers before, during, and after deployments
• Test both the client and backend services

What we're looking for

• Previous experience creating tools or automation using an object oriented language such as Python, C++, Java and/or C#
• Ability to confidently collaborate with senior members on technical topics and features
• Software or games testing experience in a fast paced environment
• Technical understanding of web, mobile, XR, or game technologies, including automation, functional, qualitative, and performance against consistently iterative development

This role is open to multiple locations across the US (including CA, NYC, & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).