Senior Scrum Master / Agile Coach

Who we are

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Canada and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil, rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.

We are seeking a Senior Scrum Master / Agile Coach to oversee and guide our Agile teams, adapting to their maturity level and ensuring their success. The role demands a dynamic leader who understands the critical partnership between the Scrum Master and the team, fostering collaboration and adherence to Agile principles.

As a Delivery Lead, you will embody a servant leadership and coaching mindset, identifying needs, removing impediments, and contributing actively to enhance team performance and success. Your primary responsibility will be to maximize the business value delivered by the team, focusing on optimizing throughput and delivery.

Responsibilities:

• Leadership and Delivery Management: Lead and oversee multiple global cross-functional teams, ensuring the successful delivery of various projects using Agile methodologies (Scrum, Kanban, and SAFe).
• Sprint and Program Increment (PI) Events: Effectively manage and facilitate sprint ceremonies and PI events to support timely development and product releases.
• Product Shaping and Scope Management: Support the product owner in maintaining a healthy product backlog, managing dependencies, and ensuring the alignment of scope with business objectives. Educate and guide where needed.
• Stakeholder Management: Establish and nurture strong relationships with team stakeholders, vendors, and dependent teams. Collaborate to align on project goals and expectations.
• Planning and Estimation: Lead PI and sprint planning sessions to establish scope, create detailed release plans, and ensure alignment with Sprint goals and PI OKRs. Facilitate estimation of epics and stories in Agile tools.
• Team Coaching and Development: Coach and mentor teams to foster self-organization and continuous improvement. Guide squads to achieve higher levels of Agile maturity and efficiency.
• Impediment and Dependency Management: Proactively identify, track, and help remove impediments and dependencies that affect the team's ability to deliver.
• Retrospective and Continuous Improvement: Conduct retrospectives to identify pain points and improvement areas. Introduce fresh, practical ideas to enhance team performance and Agile practices.
• Progress Tracking and Metrics: Set up and regularly review metrics to track progress and performance. Identify anti-agile patterns and coach teams to address and overcome them. Escalate issues that impede progress to ensure timely resolution.
• Risk Management: Identify and manage risks that could affect delivery timelines and project outcomes. Develop mitigation strategies in collaboration with teams and stakeholders.
• Quality Assurance: Ensure that deliverables meet quality standards and requirements. Promote best practices in testing, documentation, and deployment.
• Agile Evangelism: Champion Agile principles and practices across the organization. Promote a culture of continuous learning and adaptation to enhance Agile adoption.

• 5+ years leading delivery of large-scale transformation programs (leveraging Agile or Scaled Agile Framework (SAFe) ), involving business process and change, organization change, and multiple large-scale technology components.
• 4+ years of experience in building data platforms and solutions.
• Bachelor's degree or higher from an accredited college/university.
• Experience in coaching Product owners in Product backlog health, prioritization, etc.
• Very strong understanding of the system development life cycle.
• Good to have: Certified Scrum Master (CSM) or Certified Scrum Professional (CSP).

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.