Site Operations Manager, Data Center Operations

7 Months ago • 10 Years +

Job Summary

Job Description

The Site Operations Manager leads a team responsible for the daily operation and maintenance of Google's data centers. Responsibilities include managing staff, ensuring compliance with safety and environmental standards, optimizing operational efficiency, responding to emergencies, and collaborating with cross-functional teams. The role requires extensive experience in data center operations, including HVAC, power systems, and mechanical/electrical systems. The manager will develop and implement strategies to improve efficiency, reduce costs, and minimize environmental impact. The role also includes mentoring and developing team members.
Must have:
  • 10+ years Operations Management experience
  • 4+ years data center management experience
  • Experience managing mission critical facilities
  • Team leadership and people management skills
  • Knowledge of data center HVAC and power systems
Good to have:
  • Experience with electrical and mechanical systems
  • Cross-functional collaboration skills
  • Coaching, mentoring, and training experience
  • Ability to influence at all levels

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience as an Operations Manager, Maintenance Manager or Chief Engineer including leading technical teams.
  • 4 years of experience in site-level data center or mission critical installation management.
  • Experience managing a mission critical facilities portfolio.
  • Experience in people management and leadership.

Preferred qualifications:

  • Experience with electrical and mechanical systems in a data center environment.
  • Experience collaborating with cross-functional business units to meet company goals and standards.
  • Understanding of power and Heating, Ventilation and Air Conditioning (HVAC) requirements for high-availability data centers.
  • Ability to develop and grow team members through coaching, mentoring, and training.
  • Ability to influence at all levels.

About the job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
  • Ensure team members are following work processes and complying with guidelines and all sites are following facility, maintenance, and standard programs, while making recommendations for data center improvements.
  • Monitor data center systems operation, control site activities to minimize risk, and respond effectively to any excursions or emergency procedures.
  • Develop strategies to improve efficiency, minimize cost, and reduce environmental impact, validate and improve processes and procedures for equipment operations, and perform and analyze compliance checks for data centers globally.
  • Collaborate with partner teams and project leads to set and implement short and long-term strategies.

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