Software Engineer II, Contact Center AI Platform

4 Days ago • 1 Years + • Full Stack Development

Job Summary

Job Description

As a Software Engineer II in Google's Contact Center AI Platform team based in Zurich, Switzerland, you will contribute to the development and maintenance of AI-powered contact center solutions. Responsibilities include writing and reviewing code, participating in design reviews, contributing to documentation, and resolving product issues. You will work with various technologies and collaborate across multiple engineering teams. The ideal candidate will have experience with software development (Python, C, C++, Java, JavaScript), data structures, and algorithms. Experience with AI solutions and SaaS implementation is preferred. This role involves contributing to a critical Google project with opportunities for growth and evolution within a fast-paced environment.
Must have:
  • Bachelor's degree or equivalent experience
  • 1 year software development experience (Python, C, C++, Java, JavaScript)
  • 1 year experience with data structures or algorithms
  • Code writing, review, and debugging
  • Collaboration across engineering teams
Good to have:
  • Experience developing AI solutions
  • Experience implementing SaaS solutions

Job Details

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 1 year of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
  • 1 year of experience with data structures or algorithms.

Preferred qualifications:

  • Experience collaborating and implementing components across multiple engineering teams.
  • Experience developing AI solutions.
  • Experience implementing SaaS solutions.

About the job

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Write product or system development code.
  • Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
  • Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
  • Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
  • Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Similar Jobs

ByteDance - Site Reliability Engineer, Edge Services

ByteDance

Boston, Massachusetts, United States (On-Site)
1 Week ago
ION - Senior Java Developer - Italy

ION

Milan, Lombardy, Italy (On-Site)
6 Months ago
PwC - JAVA FULL STACK DEVELOPER -Consultant -Gurugram

PwC

Gurugram, Haryana, India (On-Site)
6 Months ago
ByteDance - Android Software Engineer - Global Payment

ByteDance

Singapore (On-Site)
1 Week ago
Google - Software Engineer II, Mobile, Platforms and Devices

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
4 Days ago
Google - Software Engineer, Early Career, Chrome

Google

Mexico City, Mexico City, Mexico (On-Site)
5 Days ago
Flow - Senior/Staff Web Engineer

Flow

Palo Alto, California, United States (Hybrid)
6 Months ago
Microsoft - Principal Software Engineering Manager

Microsoft

(On-Site)
5 Days ago
Google - Software Engineer III, Full Stack, Google Cloud Business Platforms

Google

Kirkland, Washington, United States (On-Site)
4 Days ago
Mixmob - Senior Full-Stack React/Node & NFT Gaming Developer

Mixmob

Vancouver, British Columbia, Canada (Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Customer Engineer III, Applied AI, Google Cloud

Google

Sunnyvale, California, United States (On-Site)
5 Days ago
Sumo Logic - Senior Staff Engineer

Sumo Logic

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Meta - Software Engineering Manager, Product

Meta

Redmond, Washington, United States (Remote)
1 Week ago
Google - Senior Software Engineer, Titan Platform

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
5 Days ago
Playrix - Senior Engineering Manager

Playrix

Almaty, Almaty Region, Kazakhstan (Remote)
6 Months ago
ByteDance - Backend Software Engineer - Security Engineering

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
Just Play GmbH - Backend Engineer

Just Play GmbH

Berlin, Berlin, Germany (Hybrid)
3 Weeks ago
Knuddels - Business/Data Analyst Intern

Knuddels

Baden-Württemberg, Germany (Remote)
2 Months ago
Nagarro - Senior Engineer, Hybris

Nagarro

Sri Lanka (Remote)
6 Months ago
Nagarro - Principal Engineer, Java Fullstack

Nagarro

Mumbai, Maharashtra, India (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Zürich, Zurich, Switzerland

Microsoft - Member of Technical Staff, AI Reinforcement Systems

Microsoft

Zürich, Zurich, Switzerland (On-Site)
5 Days ago
PwC - Auditor - Treasury and Commodity Trading

PwC

Geneva, Geneva, Switzerland (On-Site)
6 Months ago
GIANTS Software - Tools Programmer

GIANTS Software

Zürich, Zurich, Switzerland (On-Site)
3 Months ago
Google - Senior Technical Program Manager, Google Maps

Google

Zürich, Zurich, Switzerland (On-Site)
5 Days ago
Tesla - Automotive Mechatronician

Tesla

Zürich, Zurich, Switzerland (On-Site)
2 Months ago
PwC - Manager/Senior Manager for Finance Transformation with SAP

PwC

Zürich, Zurich, Switzerland (On-Site)
6 Months ago
Microsoft - Member of Technical Staff, AI Data

Microsoft

Zürich, Zurich, Switzerland (On-Site)
5 Days ago
Microsoft - Member of Technical Staff - AI Multimodal

Microsoft

Zürich, Zurich, Switzerland (On-Site)
5 Days ago
Fluence - Quality Assurance Manager

Fluence

Zürich, Zurich, Switzerland (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Full Stack Development Jobs

Google - Senior Staff Software Engineer, Google Cloud

Google

(On-Site)
4 Months ago
Easygo - Software Development Engineer (Frontend)

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago
Google - Software Engineer II, Unified Autoscaling Services

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
5 Days ago
Google - Staff Software Engineer, BigQuery Engineering Infrastructure

Google

Seattle, Washington, United States (On-Site)
4 Days ago
Google - Staff Software Engineer, iOS Infrastructure, Google Workspace

Google

Sunnyvale, California, United States (On-Site)
5 Days ago
The Mill Adventure - Senior Back-End Developer

The Mill Adventure

St. Julian's, Malta (Remote)
3 Weeks ago
Microsoft - Software Engineer - Fullstack

Microsoft

(Remote)
5 Days ago
Google - Senior Software Engineer, Chrome Browser Infrastructure

Google

Mexico City, Mexico City, Mexico (On-Site)
5 Days ago
Warner Bros Games - Software Engineer II - Database Engineer

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
14 Hours ago
PwC - Consultor Salesforce

PwC

Santa Cruz De Tenerife, Canary Islands, Spain (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Fremont, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Dublin, County Dublin, Ireland (On-Site)

Atlanta, Georgia, United States (On-Site)

San Francisco, California, United States (On-Site)

Fremont, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug