Software Engineer- Lead

About the role:

● Evaluate software solutions and system performance, as well as supervising the software development team.

● Lead the team in working towards the stability, scalability and resiliency of the Helpshift platform

● Manage the development, deployment, and integration of software solutions.

● Strive to improve performance, efficiency and sustainability of product.

● Advocate on behalf of team members

● Demonstrate patience and use effective explanations when mentoring junior software developers.

● Plan and execute strategies for completing projects on time.

● Determine the need for training and talent development.

● Hire team members and contractors.

● Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.

● Collaborate with other team leaders and departments.

Requirements

● Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.

● 5+ years of experience in software development.

● 2+ years experience in team management.

● Ability to mentor junior software developers, as well as to collaborate with all stakeholders.

● Leadership, teambuilding, and mentoring skills

● Exceptional interpersonal and communication skills.

● In-depth knowledge of at least one programming languages such as Java, Clojure, Python or JavaScript.

● Ability to keep up with software industry trends and innovation.

● Have experience in managing 8+ engineers

● Proficiency in documenting processes and monitoring performance metrics.

● Knowledge of functional programming is a plus. (We use Clojure)

● Experience in working with any one of MongoDB, Redis, Elasticsearch, Kafka or Postgresql at scale is good to have.

Benefits

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.