Solutions Consultant, Billing Product Specialist
Job Summary
Job Description
This Solutions Consultant, Billing Product Specialist role requires 5+ years of experience in project/program management, consulting, or client-facing roles. Responsibilities include updating existing solution content, managing project planning and execution, identifying solution issues across users/clients, collaborating with internal teams to mitigate risks, generating partner insights, and participating in business reviews. The ideal candidate possesses excellent communication, organizational, customer service, problem-solving, and investigative skills. Experience with billing and invoicing tools, Google Ads, and online advertising is preferred. The role involves working flexible, non-standard hours to meet customer needs.
Must have:
- 5+ years experience in project/program management, consulting, or client-facing roles
- Excellent communication, organizational, and problem-solving skills
- Experience updating solution content and managing project planning
- Ability to work flexible hours to meet customer requirements
Good to have:
- MBA or advanced degree
- Experience with billing/invoicing tools and online advertising systems (Google Ads, YouTube)
- Experience using data insights to influence business decisions
- Experience in developing project plans and collaborating across organizations
2 skills required
Job Details
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a project/program management, consulting, or client facing role.
- Ability to work flexible non-standard working hours in line with customer requirements is required.
Preferred qualifications:
- MBA or advanced degree in a Management, Business, or a related field.
- Experience with billing and invoicing tools, as well as using GMP, Google Ads, or other online display advertising systems and the media landscape.
- Experience in online advertising; ideally in a customer-facing role using Google Ads, the Google Ads product suite, YouTube, or other online advertising systems.
- Experience using insights from data to influence business decisions.
- Experience including kicking off workstreams, developing project plans, collaborating across organizations.
- Excellent communication, organizational, customer service, problem-solving and investigative skills.
About the job
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.Responsibilities
- Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions.
- Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
- Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
- Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.
- Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
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