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Sr User Researcher

Karnataka, India (On-site)

Sr User Researcher

2 Months ago • 8-13 Years • Product Design

About the job

7 skills required for this role

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prototyping

communication

organisational

user-research

user-testing

cross-functional

organisational-skills

Job Description

Senior User Researcher needed to define the future of retail in India. Must have experience in user research methods, data analysis, study design, and report writing. Strong communication and stakeholder management skills required.

Must have:

User Research
Data Analysis
Study Design
Report Writing

Good to have:

Quantitative Data
Iterative Prototyping
Field Research
International Research

Perks:

Fast-paced Environment
Ambitious Deadlines

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About the job

Description

Amazon India is seeking an innovative and highly motivated Senior user researcher to help us define the future of retail in India.

This position will design and conduct research activities that inform concepts and design direction, and that ultimately improve the customer experience for Indian shoppers. The ideal candidate will have a deep understanding of user research methods and best practices, along with a nimble, creative and pragmatic approach, and top-notch communication skills.

This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality outputs. This position will work on overlapping projects, so strong organizational & stakeholder management skills with the ability to multi-task are critical. Amazon is a fast-paced and exciting environment. The ideal candidate will be comfortable with considerable ambiguity and will be able to thrive in a resource-constrained environment.

Key job responsibilities

Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks.

Identify best method or mix of methods based on research questions, timeline and resourcing.

Distill project goals and research questions into well thought-out research plans.

Conduct user research with rigor while ensuring participant comfort.

Manage iterative prototyping through close alignment with design, development, and business.

Perform quick but thorough data analysis in order to create insightful and actionable findings presentations- both verbal and written.

End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)

Strong grasp of quantitative data analysis and statistics.

Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.

Fluency in best practices for user research.

The ability to quickly turn around high-quality study plans and reports

Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.

The ability to manage ambiguity, work autonomously, and multitask in an agile environment

Ability to meet ambitious deadlines and deliver high-quality work on schedule

Familiarity with internet-development technologies and tool

Basic Qualifications

Overall 8+ years proven success leading User/Market Research projects with demonstrated impact. Minimum 5 years experience in the UX research function.

A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports)

Masters in Human Factors, Cognitive Psychology, or similar

Preferred Qualifications

MBA/MS in Human Factors or Cognitive Psychology

Qualitative Researcher With a Minimum Of 8 Year Experience

Retail/E-commerce research experience in a global context

Company - ASSPL - Karnataka

Job ID: A2708427

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About The Company

Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.