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User Research, Gauth

California, United States (On-site)

User Research, Gauth

1 Month ago • 3 Years + • Monetization

About the job

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Job Description

Gauth is a math learning tool that solves problems in real-time using AI and expert platforms. As a User Researcher, you'll lead research efforts for the Gauth business, gaining a deep understanding of international markets and user needs. You'll conduct user research projects, including requirement analysis, strategy development, project execution, and reporting. You'll also collaborate with product and operations teams to enhance product offerings and user experience.

Must have:

Proficient in user research methodologies
Demonstrated ability in independent thinking and analysis
Capable of breaking down problems across multiple dimensions

Good to have:

Bachelor's degree or above in related field
Familiar with US education market & done any research projects related to education
Strategic thinker and eager to learn
Fluent in English

Perks:

100% premium coverage for employee medical insurance
Health Savings Account(HSA) with a company match
Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care
10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO)
10 paid sick days per year
12 weeks of paid Parental leave
8 weeks of paid Supplemental Disability
Mental and emotional health benefits through EAP and Lyra
401K company match
Gym and cellphone service reimbursements

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Responsibilities

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Gauth is a product loved by users around the world. It's a math tool that solves learning problems for users in real time through AI and expert platforms. You can work together with colleagues from different countries and regions around the world, providing services to millions of users worldwide. Responsibilities: - Lead user research efforts for the Gauth business, gaining a deep understanding of international markets, monitoring industry-leading trends, conducting competitor analysis, industry studies, user insights, concept and usability testing, as well as experience tracking. - Independently carry out the entire process of user research projects, including requirement analysis, strategy development, project execution, controlling project timelines and ensuring research quality. - Deliver research reports that reflect the current business landscape and facilitate the application of research findings. - Collaborate with product and operations teams to enhance product offerings and user experience.

Qualifications

Minimum Qualifications: - Proficient in user research methodologies and able to apply them flexibly - Demonstrated ability in independent thinking and analysis, with robust logical reasoning skills - Capable of breaking down problems across multiple dimensions, such as market trends, user needs, and business metrics, and able to uncover underlying principles through observation Preferred Qualifications: - Bachelor's degree or above, with major in human-computer interaction, sociology, psychology, statistics, marketing, industrial design and other related fields are preferred - At least 3 years of experience in user research for international products, with the ability to independently lead user research projects - Familiar with US education market & done any research projects related to education - Strategic thinker and eager to learn - Strong communication skills, empathy, and initiative - Fluent in English, with proficiency in listening, speaking, reading, and writing ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $84000 - $180000 annually.​
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​
For Los Angeles County (unincorporated) Candidates:​
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​
3. Exercising sound judgment.​