Client Solutions Manager (Multiple Positions)

1 Month ago • 1-3 Years • Monetization

About the job

3 skills required for this role

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data-analytics

excel

talent-acquisition

Job Description

ByteDance is seeking a Client Solutions Manager to join its team in New York, NY. In this role, you will be responsible for providing strategic recommendations and optimizations of ads by monitoring and analyzing ad campaign performance data to offer clients data-driven business insights. You will also investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign. Additionally, you will build, grow, and manage day-to-day client relationships with advertisers/agencies of all sizes within the fashion industry. You will support and work with the sales team on presale research and pitch. You will also conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients in collaboration with the sales team.

Must have:

Master's degree in Business Administration, Management, Marketing, Business Analytics, Data Analytics, or a related field, and 1 year of related work experience; OR a Bachelor's degree in Business Administration, Management, Marketing, Business Analytics, Data Analytics, or a related field, and 3 years of related work experience.
1 year of experience in developing marketing or advertising campaigns from inception to completion, including ideation, direction, coordination, and execution
1 year of experience in digital advertising, including campaign execution and analysis, and analysis of market penetration of competitive products
1 year of experience in analyzing advertising objectives and managing marketing budgets, including Profit and Loss (P&L)
1 year of experience in planning, managing, and executing self-serve media campaigns
1 year of experience in social media marketing, including targeting options and critical dimensions for measuring targeting behaviors and demographics
1 year of experience in translating large data sets from Excel and dashboards into actionable takeaways and insights reported to clients

Perks:

100% premium coverage for employee medical insurance
75% premium coverage for dependents
Health Savings Account(HSA) with a company match
Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care
10 paid holidays per year
17 days of Paid Personal Time Off (PPTO)
10 paid sick days per year
12 weeks of paid Parental leave
8 weeks of paid Supplemental Disability
Mental and emotional health benefits through our EAP and Lyra
401K company match
Gym and cellphone service reimbursements

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Responsibilities

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Provide strategic recommendations and optimizations of ads by monitoring and analyzing ad campaign performance data to offer clients data-driven business insights. Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign. Build, grow, and manage day-to-day client relationships with advertisers/agencies of all sizes within the fashion industry. Support and work with the sales team on presale research and pitch. Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients in collaboration with the sales team.

Qualifications

Must have a Master's degree in Business Administration, Management, Marketing, Business Analytics, Data Analytics, or a related field, and 1 year of related work experience; OR a Bachelor's degree in Business Administration, Management, Marketing, Business Analytics, Data Analytics, or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Developing marketing or advertising campaigns from inception to completion, including ideation, direction, coordination, and execution; Digital advertising, including the following: (1) campaign execution and analysis; and (2) analysis of market penetration of competitive products; Analyzing advertising objectives and managing marketing budgets, including Profit and Loss (P&L); Planning, managing, and executing self-serve media campaigns; Social media marketing, including targeting options and critical dimensions for measuring targeting behaviors and demographics; and Translating large data sets from Excel and dashboards into actionable takeaways and insights reported to clients. Type: Full time, 40 hours/week Location: New York, NY Salary Range: $93120 - $158334 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $93120 - $158334 annually.​
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​
For Los Angeles County (unincorporated) Candidates:​
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​
3. Exercising sound judgment.​