Workplace Coordinator

3 Months ago • 1-3 Years • Operations • $50,000 PA - $190,000 PA

Job Summary

Job Description

As a Workplace Coordinator at Netflix in Los Angeles, you will be the primary point of contact for employees, guests, and vendors. Responsibilities include delivering exceptional service, managing office supplies and vendor relationships, maintaining workplace standards, coordinating events, promoting sustainability, creating and updating operational playbooks, and collaborating with cross-functional teams. You will ensure a welcoming and productive work environment, proactively addressing issues and contributing to a positive employee experience. This role requires strong communication, problem-solving, and organizational skills, along with a proactive and flexible approach.
Must have:
  • Deliver five-star service
  • Manage workplace operations
  • Maintain high workplace standards
  • Coordinate employee events
  • Strong communication skills
  • Problem-solving abilities
  • Organizational skills
Good to have:
  • Experience in entertainment
  • Proficiency in project management tools
Perks:
  • Comprehensive benefits (Health Plans, Mental Health support, 401k, Stock Options)
  • Paid Time Off
  • Flexible Time Off (for salaried employees)

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

We’re looking for a dynamic, resourceful, and driven Workplace Coordinator to join our Los Angeles Workplace team. The ideal candidate brings experience in hospitality or facilities management, a sharp guest-first mindset, and thrives in a fast-paced, ever-changing environment. At Netflix, we move quickly and operate with purpose, requiring sound judgment, adaptability, and an unwavering commitment to delivering excellence.

This role is your chance to elevate the employee and guest experience while embracing and enhancing Netflix’s unique culture—one built on innovation, collaboration, and the relentless pursuit of the extraordinary.

What You’ll Do -

  • Deliver a five-star service experience: Act as the first point of contact for employees, guests, vendors, and interview candidates, ensuring all interactions reflect Netflix’s high standards for service, professionalism, and hospitality.

  • Support workplace operations: Build and maintain vendor relationships to ensure top-tier service, handle purchase orders, and oversee inventory of office supplies, swag, and front-of-house materials, ensuring nothing essential is ever out of stock.

  • Keep communication flowing: Monitor and respond to inquiries on employee-facing platforms such as Slack, addressing questions and concerns efficiently while maintaining a helpful, approachable tone.

  • Maintain high workplace standards: Conduct regular site walkthroughs to ensure the workplace is clean, safe, and aesthetically aligned with Netflix’s culture. Identify and address health, safety, or maintenance issues proactively.

  • Execute memorable events: Collaborate with internal partners and external vendors to coordinate and facilitate employee events, ensuring smooth operations and a positive stakeholder experience.

  • Promote sustainability initiatives: Partner with vendors and internal teams to implement and improve sustainability efforts in workplace operations, driving eco-friendly practices across the office.

  • Create and refine playbooks: Develop and maintain detailed workplace playbooks to document processes, ensuring clarity and consistency for the team and enabling operational excellence.

  • Support cross-functional collaboration: Partner with teams across and outside of Enterprise Operations to execute key projects, improve processes, and meet shared objectives.

  • Contribute to workplace aesthetics: Work with the Workplace Operations team to ensure office aesthetics meet Netflix’s standards, creating an environment that’s welcoming, inspiring, and aligned with our brand.

  • Be agile and proactive: Provide support for ad-hoc projects and initiatives, from workplace pilots to employee engagement efforts, always staying flexible and focused on delivering exceptional results.

Who You Are -

  • Experience: 1–3 years in facilities, workplace operations, or hospitality, ideally in a fast-paced, dynamic environment. Entertainment or Media experience a plus.

  • Technical Skills: Proficiency in Google Workspace (Docs, Sheets, Slides) and Slack; experience with project management and ticketing tools such as Asana, Zendesk, or similar platforms.

  • Relationship Building: Proven ability to build and maintain positive relationships with team members, cross-functional partners, and external stakeholders, fostering collaboration and trust.

  • Operational Excellence: Proactive and self-motivated, with a strong focus on delivering exceptional results and driving continuous improvement.

  • Communication: Strong written and verbal communication skills, capable of conveying information clearly, concisely, and with confidence to a variety of audiences.

  • Problem Solving: Exceptional problem-solving abilities, with a willingness to take calculated risks, think creatively, and offer innovative solutions.

  • Organization and Multitasking: Adept at managing multiple priorities in a high-energy, creative environment. Demonstrates strong attention to detail, excellent organizational skills, and the ability to meet deadlines under pressure.

  • Flexibility: A positive, adaptable attitude and the willingness to work outside standard office hours when needed to support operations or events.

  • Culture: A clear understanding of and commitment to embracing Netflix’s unique culture of freedom and responsibility, while contributing to a collaborative and high-performing environment.

  • Location & Availability: This is a full-time, on-site role based in Los Angeles, CA. Candidates must be available to work in person on our Los Angeles campus and comfortable working flexible hours, including early morning/late evenings and weekends, as needed. 

At Netflix, we don’t just maintain a workplace—we create spaces that inspire creativity and innovation. If you’re passionate about crafting exceptional experiences and thrive in a fast-paced, collaborative environment, we’d love to hear from you.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $190,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Netflix is a unique culture and environment.  Learn more 

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

 is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

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