Bell and Valet Services- Full Time, $18.39/Hour + Gratuities

4 Months ago • All levels • ~ $38,238 PA

Job Summary

Job Description

Aulani, A Disney Resort and Spa is seeking a full-time Bell and Valet Service Cast Member. Responsibilities include transporting guest luggage to and from rooms, assisting with vehicles (shuttles, buses, etc.), driving guest vehicles, handling guest deliveries, and providing excellent customer service. The role requires strong communication skills, a positive attitude, and the ability to work various shifts, including weekends and holidays. Third shift may involve duties from both Bell and Valet roles. The position offers a competitive hourly rate plus gratuities, along with comprehensive benefits.
Must have:
  • Valid Hawaii driver's license and clean driving record
  • Ability to drive manual/automatic transmission
  • Excellent communication and guest service skills
  • Transport guest luggage and handle deliveries
  • Assist with guest vehicles and transportation
Good to have:
  • Hotel/Resort experience
  • Parking facility experience
  • Knowledge of Hawaiian/Japanese language
  • Computer and cash handling experience
Perks:
  • 100% full healthcare coverage for you and dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission

Job Details

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services
  • Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
  • Care and Storage of guest property
  • Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
  • Excellent communication skills and high guest service expectations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

  • Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
  • Ability to drive manual/automatic transmission
  • May be required to work Graveyard shifts if needed
  • Previous experience in a Hotel/Resort environment preferred
  • Previous experience working in a parking facility with type service (airports, business office building, private parking structures
  • Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

  • Previous experience in a Hotel/Resort environment
  • Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
  • Bilingual preferred- Knowledge of Hawaiian/Japanese language
  • Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.


The pay rate for this role in Hawaii is $18.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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