Billing Analyst

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.  

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town Office. 

The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI Software verticals.  The Billing Analyst will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. This person will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.

• Process all billing opportunities related to assigned MRI Software business verticals

• Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications

• Identify, track, and resolve potential billing issues

• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing

• Work with the Sales department to accommodate client requests

• Research and resolve client disputes and escalate the issues to the right internal contacts/departments.

• Manage and maintain client information within the billing system to ensure proper delivery of invoices

• Make recommendations to implement improved processes and procedures.

• Perform other duties and participate in other projects as assigned by management, including cross training within the department.

• When required, to build, manage and support a billing team.

REQUIREMENTS:

Knowledge and Skills:

• Experience working with MS Excel and Word

• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

• Good communication skills and ability to work well individually or as a member of a team

• Attention to detail and ability to plan, organize, prioritize and multi-task

• Shows strong initiative, problem analysis and problem-solving skills

Education and Experience: 

• Bachelor’s degree or equivalent work experience

• Background in Finance is preferred, but not required

• Strong ability to resolve discrepancies and knowledge of billing systems.

Career Development:

 This position has great potential for advancement within the department based on role availability and employee performance.

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.

• Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group 

• Have confidence in your health with our offered Medical Aid Scheme.  

• Invest in our competitive Personal Pension plan and help set you up for your future. 

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).  

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes  

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  

Amazing growth takes amazing employees. Are you up to the challenge? 

We know the confidence gap and  imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! 

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. 

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.