Bungie Foundation Community and Events Manager

Location: Bellevue HQ/Hybrid (must be in driving distance to HQ)

The Bungie Foundation is a people-focused organization that builds and empowers its community to improve the well-being of children, uplift the rights of all individuals and communities, and provide aid in times of crisis.

Bungie is seeking a Community and Events Manager to work with the Bungie Foundation team to design and execute innovative community engagement and event-driven fundraising strategies that propel our mission forward. The ideal candidate isn’t afraid to dive into projects headfirst and is skilled at collaborating with a variety of stakeholders, internally and externally,  to ensure execution aligns with the Bungie Foundation’s overall goals. This candidate will be comfortable in the spotlight, but more interested in shining a light on the community that makes all of our work possible.

RESPONSIBILITIES

• Drive community engagement plans throughout the year and around key events.
• Develop and implement strategies for short-term and long-term recognition, rewards, and engagement.
• Create safe and uplifting environments for the community to interact with one another, foster relationships with content creators, community leaders, and help provide deep insight into the Bungie Foundation’s impact.
• Work with our Communications Manager to grow the Bungie Foundation’s presence on owned social media channels, websites, Salesforce, and Discord.
• Manage all planning and implementation for key events, such as virtual fundraisers, live streams, conferences, and conventions, partnering with internal and external teams, as appropriate.
• Create clear and realistic production plans for all events and activities.
• Track and clearly communicate schedules, deadlines, and progress to all stakeholders, as well as relevant and time-sensitive issues.
• Manage and negotiate community and events-related contracts and financial agreements.
• Monitor community conversation and report sentiment issues or opportunities to stakeholders.
• Partner with Community and Player Support teams to identify and address community-facing issues.
• Develop and maintain productive business relationships with external vendors to ensure our high caliber is met through timely delivery of project reviews and feedback for events.
• Collaborate internally with our Creator Marketing team and mange relationships with content creators across multiple IPs and mediums
• Collaborate internally with internal development teams to produce digital and physical incentives for fundraising and community engagement.
• Manage project risks and escalate issues with proposed solutions.
• Schedule and coordinate the details for necessary meetings and ensure completion of action items.
• Facilitate collaboration with all stakeholders, including anticipating and aligning resource constraints.

REQUIRED SKILLS

• Demonstrated experience and success in events management, project management, production, or community management.
• Previous experience fostering positive community engagement.
• Willing and able to travel to support non-local events, and work irregular hours around events (estimated 4 per year)
• Comfortable and willing to speak in public and engage with community members in-person and virtually.
• Work with limited supervision and use independent judgement outside of established practices, when necessary.
• Exemplary communication skills: listen to, speak with, resolve conflicts, and leave no doubt about the plan of record across all stakeholders.
• Outstanding analytical skills: understand, simplify, and solve or seek the solution to any problem in evolving and adaptive environments.
• Self-disciplined, with ability to self-motivate and motivate others when possible.
• Detail oriented and organized; comfortable dealing with ambiguity.
• Results oriented, focused, and composed under pressure.
• Socially intelligent with great interpersonal skills and empathy for others.
• Proficient in MS Office Suite and project management software.
• Experience and understanding of the video game community, ideally the Destiny community, including what cultivates engagement and motivates participation and giving.

NICE-TO-HAVE SKILLS

• Experience working in the nonprofit sector, particularly within the Bungie Foundation’s area of focus.
• Plays Destiny and understands the game very well.
• Enthusiasm for Marathon and future Bungie titles.