Business Insight Manager

The Business Insights Manager (BIM) is the Operations interface for all data and business insights development as well as application development via Power BI, Power Apps, Flow, etc. This position provides value added insights for operations, field sellers, channel partners, and customers through data and trends analysis. In addition, this role delivers automation and efficiencies to Operations users worldwide.

As a Business Insights Manager, you will have experience working effectively across teams and be familiar with various methods of data analytics. You will utilize BI and development skills to deliver prescriptive insights from raw data, and will translate business challenges into data and application solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Sales cycle process-related insights & improvements:

• Working with the BI Analysts, define, create and maintain key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch)
• Identify trends relating to complex deal scenarios, escalation patterns, arrival patterns

Application Development:

• Deliver application solutions to drive process improvements and efficiencies
• Enable predictive modeling using machine learning and other tools

Data and Application Strategies:

• Work with BI teams to stay current and leverage new data sets and data delivery tools
• Connect with key stakeholders across the Business and Operations to identify BI and automation requirements
• Drive awareness of data availability and build best practice sharing
• Alignment of data strategy across regions