Client Relationship Specialist

1 Month ago • All levels

Job Summary

Job Description

This Management Trainee role at Mercer Health, based in Shanghai, involves managing benefit-related projects, including surveys, research, and analysis. Responsibilities include data analysis, report drafting, and providing support to internal projects. The role also involves mentoring junior members and contributing to operational improvements. The trainee will manage project timelines, deliverables, and client communications. The role requires working at least three days a week in the office. Managing commission collection and accounts receivables (AR).
Must have:
  • Bachelor's or Master's degree in a relevant field.
  • Fresh graduate or up to 2 years of working experience.
  • Knowledge of employee benefits and compensation.
  • Strong project management skills.
  • Good communication skills in Chinese and English.
  • Proficient computer skills.

Job Details

Company:

Mercer

Description:

We are seeking a talented individual to join Mercer Health team as Management Trainee. This role will be based in Shanghai. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Acts as project delivery member/Manager in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Helps to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently.
  • Conducts data analysis, documentation to support employee benefit type project (e.g. benefit review and design) according to project objective/needs.
  • Provides insights input and reports draft on project delivery. Provide support to other internal projects to support business operation as appropriate.
  • Provides coaching and mentoring for junior members. Works with consultants to research and develop the relevant consulting knowledge and skills. Involves in product improvement and development.  Contribute to operational streamlining and optimization.
  • Manages commission collection and accounts receivables (AR).

What you need to have: 

  • Bachelor or Master Degree preferably in, Human resources, Actuarial studies, Applied psychology, Industrial/Organizational Psychology, Management, Statistics discipline etc.
  • Fresh graduates or no more than 2-years of working experience.
  • Knowledge with employee benefit and compensation.
  • Strong project management skill.
  • The desire to work in a team environment with a proven ability to be an effective team player.
  • Ability to prioritize and handle multiple tasks in a demanding work environment.
  • Good communication skills in both written and spoken Chinese and English.
  • Highly proficient computer skills.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh McLennan does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh McLennan limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh McLennan collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh McLennan retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Similar Jobs

Coupa - Sr. Software Engineer, Data

Coupa

Hyderabad, Telangana, India (Hybrid)
2 Months ago
sony global (Games) - Zhongshan Sales

sony global (Games)

Zhongshan, Guangdong Province, China (On-Site)
2 Months ago
Bot VFX  - Sales Associate

Bot VFX

Chennai, Tamil Nadu, India (On-Site)
2 Months ago
YouGov - Senior Data Scientist

YouGov

Warsaw, Masovian Voivodeship, Poland (Remote)
1 Month ago
OKX - Head of FinCrime, Internal Audit

OKX

San Jose, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Illuminia - Engineer 2 - Platform Development

Illuminia

San Diego, California, United States (On-Site)
1 Month ago
truecaller - Senior Staff Data Engineer II

truecaller

Stockholm, Stockholm County, Sweden (On-Site)
1 Month ago
Thales - Controller & Accountant

Thales

Herstal, Wallonia, Belgium (Hybrid)
1 Month ago
bytedance - Backend Software Engineer, Enterprise Solution

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Thales - Project Configuration Manager

Thales

Gorgonzola, Lombardy, Italy (Hybrid)
1 Month ago
Maliyo Games - Marketing Internship

Maliyo Games

(Remote)
1 Month ago
Blenheim Chalcot India - Finance Manager

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
1 Month ago
bytedance - Software Development Engineer, Network Monitoring & Alerts

bytedance

Singapore (On-Site)
3 Months ago
Apple - Senior Controls Engineer

Apple

Austin, Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Shanghai, China

Nordson Corporation - Manufacturing Engineer II

Nordson Corporation

Shanghai, China (On-Site)
1 Month ago
Kaiying Network - Video Production (AIGC)

Kaiying Network

Shanghai, Shanghai, China (On-Site)
3 Months ago
AFRY - Intern, Power & Renewables

AFRY

Beijing, China (On-Site)
3 Months ago
Ubisoft - Senior Model Artist

Ubisoft

Chengdu, Sichuan, China (Hybrid)
1 Month ago
Ubisoft - Senior Level Artist[3A Project]

Ubisoft

Shanghai, Shanghai, China (On-Site)
10 Months ago
Tencent - Domestic PC Game Publishing Marketing Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
3 Months ago
Riot Games - Game Producer, Monetization (Cosmetics)

Riot Games

Shanghai, Shanghai, China (On-Site)
4 Months ago
NVIDIA - HR Business Partner

NVIDIA

Shanghai, Shanghai, China (On-Site)
5 Months ago
Canonical - Linux Enablement - Software Engineering Manager

Canonical

Beijing, China (On-Site)
1 Month ago
Activision - Level Designer

Activision

Shanghai, Shanghai, China (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

Tokyo, Japan (Hybrid)

Mexico City, Mexico (Hybrid)

Antwerp, Flanders, Belgium (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Stockholm, Stockholm County, Sweden (Hybrid)

Mexico City, Mexico (Hybrid)

London, England, United Kingdom (Hybrid)

Gurugram, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Marsh McLennan

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug