Cloud DevOps Manager

Meaningful work you’ll be part of 

As a Cloud DevOps Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: 

Customer Success 

• Collaborate with cross functional team members to develop and propose to potential customers technical cloud based solutions including proposals and statements of work  Resource onboarding and offboarding (ex. NDA collection, client departure forms, status tracking)

• Assist to develop reference architectures and best practice approaches to optimize clients’ cloud adoption, application performance, security, and cost models  Contract reporting requirements (ex. Engagement status, budget, progress, scope/schedule, risks/issues)

• Analyze business and technical requirements and translate to designs and approach 

• • Participate in meetings and discussions with internal and external customers 

  • Identify and prioritize use cases for implementation 

  • Identify technical requirements for the identified use cases and build an implementation plan 

Coaching, Recruiting, and Mentorship 

• Collaborate with cross functional team members to develop and propose to potential customers technical cloud based solutions including proposals and statements of work  Resource onboarding and offboarding (ex. NDA collection, client departure forms, status tracking)

• Identify new candidates to join the Cloud Engineering team

• Provide coaching and mentoring to fellow team members 

Implementation, Innovation (building), and Learning 

• Take an “always learning” approach to your role, continuing to advance your skills, knowledge and network in Cloud and DevOps

• Cloud moves fast and requires a lot of “labbing and learning”, be an out of the box thinker; look for opportunities to learn new software and technology

• Maintain up-to-date knowledge on AWS / Azure / GCP offerings

• Obtain and maintain relevant certifications as needed for the Cloud Engineering Practice

• Collaborate with your team members and contribute as a technical team member while participating in multiple concurrent cloud focused projects, ensuring implementations are well aligned with the overall architecture

• Identification and build of reusable and repeatable cloud-based patterns and artifacts that the practice can bring to market Implementation of cloud agnostic use cases leveraging cloud provider an 3rd party tools to deliver business outcomes for customers based on the identified requirements

• Be an active member in the technology community, provide thought leadership and mentorship, share your knowledge and expertise  

Experiences and skills you’ll use to solve 

• Experience with containerization, Kubernetes  

• Familiar with working in an agile environment (Scrum, Kanban, SAFe) 

• Experience working with Linux based operating systems and related package managers 

• Experience creating technical diagrams 

• Good foundational understanding of networking (DNS, L2/4/7, load balancers) 

• Strong hands-on experience creating infrastructure-as-code resources and modules in Terraform 

• Comfortable using Git based version control and related management practices (gitflow, trunk-based, etc.) 

• Ability to write and debug scripts and glue-code in Bash and Python 

• Strong expertise and experience with one or more public clouds (GCP, Azure, AWS) 

• Strong understanding of containers and containerizing applications 

• Deep hands-on experience and expertise with Kubernetes 

• Experience writing Kubernetes manifests and templates (Helm, Kustomize) 

• Strong understanding and experience working with containers (writing dockerfiles, building and publishing containers) 

• Experience implementing and configuring Istio based Service Meshes 

• Understanding of site reliability engineering practices (SLI/SLO/SLAs, error budgets) 

• Hands on experience creating CI/CD pipelines and implementing advance deployment stages (blue/green, canary) 

• Experience implementing and using monitoring and observability tooling (APM, telemetry, dashboards, etc) 

• Fundamental understanding of best practices relating to security and hardening across a broad domain of technologies 

• Self-learner with a growth mindset 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

The most connected firm through activity based working 

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.