Community & Brand Coordinator

2 Weeks ago • 1-2 Years • Community Management

About the job

Job Description

The Community & Brand Coordinator will manage Relic's social media content calendar, including posting, monitoring, and KPI tracking. They will support the Community team with tasks like sentiment reporting, community planning, Twitch stream participation, and playtest organization. Collaboration with Brand and Community teams involves copywriting, influencer management, presentation preparation, and marketing material production. The role also includes assisting with customer support and general administration. The ideal candidate is passionate about gaming, content creation, and social media, with strong communication, problem-solving, and adaptability skills. Experience in community or brand management, social media marketing, or communications is essential, along with proficiency in Adobe and Microsoft suites.
Must have:
  • Social media management & content creation
  • Community engagement & support
  • Copywriting & marketing material production
  • Proficiency in Adobe & Microsoft suites
  • Excellent communication & presentation skills
Good to have:
  • Fluency in German or Mandarin
  • Social media dashboard experience
  • Experience in RTS game communities
Perks:
  • Extended benefits package
  • RRSP/DPSP matching program
  • Annual paid holiday studio closure
  • Annual Health and Wellness Spending Account
  • Employee and Family Assistance Program

Relic is an award-winning developer of genre-defining strategy games including Homeworld, Company of Heroes, and Age of Empires IV. Newly independent, we are positioned to better serve our players, experiment with exciting new game ideas, and continue delivering the rich interactive experiences players have come to expect from us over the last 25 years. 

To support our existing franchises and future initiatives, we are looking for a Community & Marketing Coordinator to join the studio. The ideal candidate is passionate about the games industry, content creation, and social media, while also being adaptable, and has initiative, and problem-solving skills.

As a Community & Marketing Coordinator, you will...

  • Manage and develop Relic social media content calendar, posting and monitoring, and KPI tracking across all owned channels

  • Support Community team in a range of tasks from sentiment reporting, community planning, Twitch stream participation, playtest organization, and internal communications

  • Coordinate with Brand and Community teams on copywriting, influencer management, presentation preparation, and production of marketing materials

  • Assist with customer support management, and general business administration

You are a great fit if you have...

  • A combination of experience and/or education in community or brand management, social media marketing, communications, or equivalent

  • Proficiency in Adobe and Microsoft suite, plus a good understanding of social media platforms, norms, and algorithms

  • Experience either running or participating in video game communities, particularly in the RTS space

  • A keen eye for strong social assets and knowing what resonates with an audience

  • Exceptional communication and presentation skills; strong copywriting and administrative skills

It's a bonus if you have...

  • Fluency in German or Mandarin

  • Social media dashboard experience

Are you game? We’d like to hear from you!  

We are proud to be an equal-opportunity employer and value our diverse workplace. We strongly encourage applications from all identities and backgrounds, as we believe diversity makes us better, bringing fresh perspectives, and helping our games tell our stories to a broader audience.

Relic offers an extended benefits package, RRSP/DPSP matching program (subject to eligibility), and annual paid holiday studio closure. We put a huge priority on mental and physical wellbeing, providing each Relican with an annual Health and Wellness Spending Account and access to an Employee and Family Assistance Program providing access to resources and support around mental health, financial well-being, family care, elder care, and more.  

Relic respectfully acknowledges that we're located on the traditional, ancestral and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.  

Compensation

The salary range for this position in British Columbia is between $46,750 and $63,750 CAD a year based on a 40-hour work week. The salary offered will be determined based on relevant factors including knowledge, skills, and business needs.

View Full Job Description
$35.7K - $48.7K/yr (Outscal est.)
$42.2K/yr avg.
Vancouver, British Columbia, Canada

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About The Company

We are an award-winning developer of genre-defining games like Homeworld, Dawn of War, Company of Heroes, and Age of Empires. We have delivered rich, thoughtful strategy games throughout our history and our vision is to continue making games that people love to play.

We have a culture of kindness, transparency, and play. There is a lot of heart and passion at this studio – we get to work on projects we’re proud of and we work hard to be the best at what we do. We are curious, we strive for excellence, we build on each other’s ideas, and we celebrate each other’s great work. Relicans organize movie nights, game tournaments, life drawing, community and charity events, and more. Basically, we believe that good work starts with a community you’re excited to spend your day with, both in and out of the studio.

We love creating and playing games. We value ideas and innovation so every title we deliver is a reflection of our entire teams’ talents and passions. Being part of the SEGA family gives us access to the resources to enable us to build on our legacy of innovation. We have the best of two worlds: the autonomous, entrepreneurial spirit and talent of an indie developer combined with the extensive reach of a large publisher. The story of Relic is ours to create.

Relic respectfully acknowledges that we work on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

British Columbia, Canada (On-Site)

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