Consultant

1 Month ago • 10 Years + • $58,000 PA - $108,000 PA

Job Summary

Job Description

The Consultant role involves configuring and customizing software using Service Now best practices. Responsibilities include analyzing business requirements, designing and implementing new modules, and researching new functionalities. The role requires experience with ServiceNow, including scripting, configuration, and deployment, particularly in Incident, Problem, Change, and Service Catalog. It also involves web services integration (SOAP, REST), system/process automation experience, and ServiceNow certifications. Strong understanding of ServiceNow platform architecture and proficiency in relevant web technologies are also essential. The role requires designing and architecting ServiceNow solutions.
Must have:
  • 10+ years of experience supporting ServiceNow.
  • Experience with Web Services Integration (SOAP, REST).
  • Scripting experience in ServiceNow, including tool configuration.
  • Experience with ServiceNow platform, including Incident, Problem, Change and Service Catalog.
  • System/Process Automation (Orchestration) experience.
  • Experience with JavaScript, Angular JS, Java, Python, HTML, XML, Jelly.
  • CIS ITSM, CIS ITOM, CIS HRSD, CIS FSM certifications.
  • Certified Application Developer certification.
Perks:
  • Medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance.
  • Employee assistance program.
  • 401(k) retirement plan.
  • 10 days of paid time off per year.
  • 10 paid holidays per year.

Job Details

Job description:

Roles and Responsibility:

  • Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations using Service Now technical best practices and solution should be ACE aligned
  • Obtain and analyze business requirements and document technical solutions
  • Develop, design and rollout new application modules, workflows and catalog requests
  • Research new functionality and recommend solutions that deliver customer value
  • Design and delivery of technical solutions based on the ServiceNow platform
  • Leadership skills in technical initiatives, Generating detailed solution documentation
  • Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer
  • 10+ years of experience supporting the implementation, administration, configuration, Upgrade and/or development of the Service Now tool, Should have worked on Web Services Integration (SOAP, REST)
  • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change and Service Catalog
  • System/Process Automation (Orchestration) experience, Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML, Jelly
  • ServiceNow Certified Implementation Specialist or similar certification preferred.
  • Strong understanding of ServiceNow platform architecture, including modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
  • Proficiency in JavaScript, XML, HTML, CSS, and other web technologies.
  • Experience with ServiceNow integrations using REST, SOAP, and MID Server.
  • Design and architect ServiceNow solutions, including configuration, customization, and integration with other systems
    Mandatory Certifications
  • CIS ITSM, CIS ITOM, CIS HRSD,CIS FSM
  • Certified Application Developer
  • Eligible candidate for CTA and CMA ServiceNow certifications
    Disclaimer
    HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
    Compensation and Benefits
    A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Similar Jobs

London stock Exchange - Technology Program Manager

London stock Exchange

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Sailpoint - Pricing Strategy Manager

Sailpoint

United States (On-Site)
2 Days ago
Coupa - Account Executive, Mid-Market

Coupa

Boston, Massachusetts, United States (Remote)
1 Week ago
Bosch Group - IN_RBIC_Senior Engineer/Assistant Manager HSE

Bosch Group

Kurali, Maharashtra, India (On-Site)
2 Weeks ago
Roof Stacks - Senior iOS Developer

Roof Stacks

İstanbul, Türkiye (Hybrid)
1 Year ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

yubo - Senior Safety Product Manager

yubo

Paris, Île-de-France, France (Hybrid)
1 Month ago
Make - Senior Data Scientist

Make

Prague, Czechia (On-Site)
1 Month ago
Alpha Sense - Strategic Finance Manager

Alpha Sense

New York, United States (On-Site)
3 Weeks ago
Diligent Corporation - Senior Director, Product Marketing, Governance

Diligent Corporation

New York, New York, United States (On-Site)
2 Months ago
TransUnion - Advisor, Data Science and Analytics

TransUnion

(Remote)
1 Month ago
bytedance - Global Senior Procurement Manager – Professional Services

bytedance

Singapore (On-Site)
2 Months ago
Car Gurus - Product Manager, Data Science & Machine Learning

Car Gurus

Boston, Massachusetts, United States (Hybrid)
1 Month ago
Any Desk - Technical Project Manager

Any Desk

Stuttgart, Baden-Württemberg, Germany (Hybrid)
3 Weeks ago
DNEG - Senior Product Manager

DNEG

London, England, United Kingdom (Remote)
3 Weeks ago
Inveniolsi - SAP UI5/Fiori Senior Consultant

Inveniolsi

India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Texas, United States

Zones - Brand Champion - Dell

Zones

Auburn, Washington, United States (Hybrid)
1 Month ago
Penumbrainc - Director of Accounting Close and Operations

Penumbrainc

Alameda, California, United States (Hybrid)
1 Month ago
Everi - Engineering Support Technician II

Everi

Reno, Nevada, United States (On-Site)
2 Weeks ago
Mattel Inc - Associate Paralegal - Advertising and Marketing

Mattel Inc

El Segundo, California, United States (On-Site)
2 Months ago
Anavation - IT Specialist

Anavation

Clarksburg, West Virginia, United States (On-Site)
3 Months ago
X Studios,  Inc  - Engineer, Django/Python (Contractor)

X Studios, Inc

Winter Park, Florida, United States (On-Site)
10 Months ago
AECOM - Senior Water/Wastewater Project Manager

AECOM

Dallas, Texas, United States (On-Site)
1 Week ago
Adyen - CDD Risk Analyst

Adyen

San Francisco, California, United States (On-Site)
3 Weeks ago
Publicis Groupe - Customer Service Representative

Publicis Groupe

Honolulu, Hawaii, United States (On-Site)
1 Week ago
bytedance - Payroll Specialist

bytedance

San Jose, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Chennai, Tamil Nadu, India (On-Site)

Ireland (On-Site)

Washington, United States (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Sofia, Sofia City Province, Bulgaria (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

View All Jobs

Get notified when new jobs are added by HCL Tech

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug