Consumer Community Manager - Taiwan

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent!

We are looking for a community manager to join us in Taiwan to support our consumer product lines including Geforce, STUDIO, AI PC, and GFN. In this role, you will partner with the ROAP regional marketing team and Taiwan country sales team to develop social media and community programs. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Want to make a difference? Come join our team and make a lasting impact on the world!

What you’ll be doing:

• Social Media Management: Run multiple social media platforms, ensuring timely posting, tracking the latest developments, and reflecting trends in strategy planning.

• Engage with regional teams and channel partners to learn the latest landscape of social media and events, work with regional marketing team and Taiwan sales team keep improving our consumer engagement strategies that optimizes our marketing programs investments.

• Provide weekly executive summaries on social media and community program execution status, calling out highlights and lowlights.

• Content Strategy & Creation: Develop compelling and relevant content for social media platforms, ensuring it resonates with the community and drives engagement. Manage content calendars and deliver high-quality posts consistently.

• Community and influencer engagement: Work with gaming/IT communities and key influencers to promote campaigns, including new product launches, game bundles, and megathreads. Be the voice of the NVIDIA GeForce community: Effectively engage with gamers across platforms such as Facebook, Instagram, Discord, Threads, and more, fostering conversations about the latest NVIDIA products, gaming trends, and technology.

• Community Engagement: Drive conversations and excitement across NVIDIA’s platforms, identifying key discussions and promoting them. Leverage community insights to ensure NVIDIA's messaging stays relevant and engaging to our fanbase.

• Analytics & Improvement: Work closely with the DMO team to monitor community sentiment, engagement, and metrics. Regularly review data to optimize strategies and deliver continuous improvements. Share insights and recommendations based on community feedback and behavior.

• Event Management & PR Involvement: Plan and participate in online and offline events such as game launches, community meetups, or PR events, showcasing NVIDIA technology and engaging with influencers and fans directly. AI & Tech Familiarization: Stay updated with NVIDIA’s AI and GPU technologies. Use this knowledge to educate the community about new tech, helping them understand how NVIDIA's innovations benefit the gaming experience.

What we need to see:

• BS or MS degree or equivalent experience

• 5-8 years of Social Media management experience: Deep understanding of Facebook, Instagram, Threads, Discord, YouTube, and other relevant platforms. Experience with community management tools and analytics platforms (e.g., Sprinklr).

• Strong Communication Skills: Patient and clear communicator with the ability to navigate discussions across various communities and resolve conflicts or concerns efficiently.

• Passion for Gaming: A deep knowledge of the gaming industry, across multiple platforms and genres. Understanding of gamer culture and an ability to stay current with gaming trends and technologies.

• Influencer Management: Proven experience managing and collaborating with influencers and content creators. Ability to nurture long-term relationships and provide value to both influencers and the brand.

• NVIDIA Tech Enthusiast: Willingness to learn and understand NVIDIA’s pioneering technologies, including AI and GPU advancements, to effectively communicate their benefits to the community.

• 5+ years of community management: Experience in managing or moderating forums, social media platforms, and gaming communities. Strong ability to develop and implement growth strategies.

• English Proficiency: Reading, speaking, and writing skills in English are preferred to coordinate with global teams. Mandarin fluency is a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.