Content Analyst

Content Analyst

Entity Content maintains a central database that connects and unlocks the true value of our content across our products and internal services. We are the starting point for all organization information. The data we provide helps our customers run their business successfully and in  accordance  with  the  law  and regulations of the markets they operate in. We provide Entity data  and  Qualified  financial  content  as services to the Industry.

Roles & Responsibilities

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness and completeness are maintained as per company standards.
• Developing expertise in database and financial knowledge through continuous learning and development. Build up knowledge of financial regulations and market practices/conventions in relevant markets.
• Widen usage of available tools/support to best of advantage to maintain/improve content quality during daily operations.
• Adhere to dynamic process/Mow changes, data operations standards and current data policies & procedures.
• Responsible for delivering high productivity and quality data as per expected performance standards.
• Proactively identify, call out, and resolve data problems.
• Communicate & liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing constructive user feedback.
• In depth Analysis to be done on queries, identify root cause and drive action plans to improve the Quality thereby improve the overall customer experience.
• Ensure awareness of customer views on content & recommend improvements/raise problems as needed.
• Ensure that support has to be provided to team for smoothening of process
• Ensure that the allotted tasks are being completed within the agreed SLA’s & meet the service metrics of the team

Required Skills and Experience:

• Technical /Professional Skills at an Intermediate level in using Excel & SQL
• Should be a very quick learner and should display high level of agility.
• Should have good Italian communication skills – Written and Verbal.
• Should be able to take Multiple tasks and flexible to extend their support as per business requirements.
• Should be flexible enough to work in different shifts & Hybrid model of 3 days in Office & 2 days working from Home.
• Ability to operate with minimal guidance.
• Coach and train analysts on data issues, databases & products.
• Validated analytic and problem solving skills, innovation and taking initiative in continuous process improvements

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new insights and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.