Content Manager - Sales Capability

3 Months ago • 3-5 Years • Editorial

Job Summary

Job Description

As a Content Manager - Sales Capability at PhonePe, you will develop and implement content strategies aligned with company objectives. Responsibilities include creating various content formats (videos, etc.), collaborating with cross-functional teams, managing the company LMS, analyzing content performance, staying updated on industry trends, and cultivating relationships with external creators. You'll need strong writing, editing, and communication skills, understanding of digital marketing and LMS, and the ability to create byte-sized content. Experience with graphic design and video editing tools is a plus.
Must have:
  • Develop and implement content strategy
  • Create and edit various content formats
  • Collaborate with cross-functional teams
  • Manage and update company LMS
  • Analyze content performance & user engagement
  • Exceptional writing, editing, and communication skills
Good to have:
  • Familiarity with graphic design tools
  • Video editing software experience
  • Content course background
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Maternity Benefit
  • Paternity Benefit Program
  • Adoption Assistance Program
  • Day-care Support Program
  • Relocation benefits
  • Higher Education Assistance
  • Car Lease

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Key Responsibilities
•Develop and implement a content strategy aligned with company objectives and target audience.
•Create, edit, proofread, and publish a variety of content, including videos, and other multimedia materials.
•Collaborate with cross-functional teams, including marketing, sales, and product, to generate content ideas and ensure brand consistency.
•Manage and update the company's LMS, ensuring content is current, relevant, and optimized for end user
•Analyze content performance metrics and user engagement data to refine strategies and improve content effectiveness.
•Stay up-to-date with industry trends and competitor activities to identify opportunities for innovation and differentiation.
•Cultivate relationships with external content creators, freelancers, and influencers to expand our content reach and impact.

Qualifications (3 to 5 years of experience, content courses will be a plus, Exposure to content
tools)
•Proven experience as a Content Manager or similar role in content creation and management.
•Exceptional writing, editing, and communication skills.
•Strong understanding of digital marketing, LMS, and byte sized content.
•Ability to storyboard and outline content as per multiple user requirements
•Familiarity with graphic design tools (Adobe Creative Suite) and video editing software is a plus.
•Analytical mindset with the ability to interpret data and generate actionable insights.
•Ability to multitask, prioritize, and manage time effectively.
•Creative thinker with the ability to generate innovative ideas and concepts.
•Detail-oriented and committed to producing high-quality content.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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