Content Moderator, Emerging Product- Trust and Safety, Japan

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team Trust and Safety The Trust and Safety were established to create to bring safety to the platform. We work hard to make sure the platform is protected and able to provide the best experience for all of our users. About the Team Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Content that Content Moderator interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. What will I be doing? - You will ensure legal compliance and safety of content uploaded to our platform. - You are responsible for the development, improvement, and maintenance of standards for the security of our online communities. - You will improve the content management strategy for short video platforms. - You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

What should I bring with me? Minimum Qualifications - You are a fast learner and a good communicator and can speak, read and write fluently in Japanese and English - You possess cultural sensitivity and understanding relating to global/regional current affairs. You have active usage and interest in short video platforms. - You pay attention to detail and have a passion for maintaining a high standard of work. - You have the resilience and persistence to handle routine daily tasks efficiently and accurately. - Able to work on Shift - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role. Preferred Qualifications - Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus. - Experience in a BPO / call center/customer service environment is a plus. Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.