Content Moderator - German (Video Games) - Remote

2 Months ago • All levels

Job Summary

Job Description

As a Content Moderator (German), you'll be responsible for maintaining a safe and positive gaming environment by monitoring and filtering text, images, and videos for harmful content. This includes identifying harassment, hate speech, and violence, ensuring players enjoy their gaming experience without fear. You will collaborate with internal teams, audit interactions, report trends, participate in feature testing, and contribute to process improvements. Excellent communication skills in English and C1-C2 level German proficiency are crucial. Emotional stability, self-awareness, and resilience are essential for handling challenging content. Experience moderating online forums or Discord within the gaming industry is a plus.
Must have:
  • Moderate digital content (text, images, videos)
  • Collaborate with internal teams
  • Audit and assess interactions
  • C1-C2 German proficiency
  • Excellent English communication
  • Emotional stability and resilience
Good to have:
  • Experience moderating online forums/Discord in gaming
Perks:
  • Remote work with equipment
  • Private medical care option
  • MyBenefit system
  • Multisport card
  • Subsidy for glasses
  • Employee Assistance Program
  • Professional development opportunities
  • Employee referral program
  • Company parties and events

Job Details

Description

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥

Role overview

As a Moderator, your mission is to create a safe and positive gaming environment for all players and communities. You will play a vital role in protecting gamers from harmful content, including harassment, hate speech, and unnecessary violence. By diligently monitoring and filtering content, you will ensure they can enjoy their passion without fear of harassment, unwanted content or bullying. Your dedication as a guardian of the gaming community will foster a space that thrives on respect, inclusivity, and the joy of gaming. Join us in building a gaming paradise where players can immerse themselves in a secure and enjoyable experience! 🚀🎮

Requirements

What are we looking for? Our Content Moderator has a knack for the following skills:

Communication:

  • Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.
  • Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.

Analytics:

  • Audit and assess interactions, ensuring they are rated accurately based on their severity level.
  • Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.

Leadership:

  • Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.
  • Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease.
  • Multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively.
  • Accountability and responsibility, taking ownership of assigned tasks and delivering results.
  • Agility and willingness to change, embracing new ideas and approaches with a capability to adapt to evolving circumstances.
  • Self-motivation, innovative, and analytical, with a keen eye for detail and accuracy, ensuring high-quality outcomes.

Business:

  • Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices.
  • Understand that a moderator role implies potentially being exposed to foul content. Our moderators should be resilient, mature, and professional in order to provide the highest possible quality service. Bearing in mind specific content that might be considered offensive by some, we ensure that the support for your well-being will be provided.

You'd be a great fit for this role if you have:

  • Excellent written and verbal communication skills in English to effectively communicate with team members and stakeholders.
  • Mastery in C1-C2 level German proficiency.
  • Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure and make well-informed decisions.
  • Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease.


Nice-to-haves:

  • Experience in managing or moderating online forums/Discord within the gaming space, either professionally or during your spare time.

Benefits

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

  • We propose an employment contract. 
  • We want you to work comfortably - so we offer remote work with necessary equipment and the possibility of visiting our brand-new office at the Global Office Park in Katowice! (PS. Did we mention we even have a slide…?)
  • We want you to stay healthy and happy - so we offer the attractive benefits package including: private medical care option, MyBenefit system, Multisport card, a subsidy for glasses and the Employee Assistance Program with personal, legal and financial counselling services.
  • We want you to grow with us - so we offer professional development opportunities e.g. online learning platform, training sessions and open vacancies exclusively for internal candidates.
  • We want you to make an impact - so we have the Employee referral program - you can invite your friend to become a fellow Keywordian and get the prize!
  • We want you to have fun - so we organize company parties with delicious food and lots of attractions at Global Office Park - last year we organized i.a. End-Of-Year Party, Halloween and Open Day for our friends & family. We also prepare plenty of activities, competitions and even gaming tournaments for employees with awards + occasional company gifts!
  • We want you to be a part of our community - so we offer the unique chance to take a look behind the scenes of the gaming industry and the opportunity to gain valuable experience by collaborating with people from all over the world!

Phases of our recruitment journey:

  • You send us your application with your updated resume.
  • After reviewing your candidacy, we invite you to an online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better.
  • If the interview outcome is positive, we invite you to our online assessment (Content moderation, German and English) to better evaluate your moderation and written skills. Our Moderation test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
  • Once you submit your test, the assessment will take approximately several days to be evaluated.
  • For some projects there might be a second interview with a Team Lead or an Operations Manager.
  • At the end of our journey - hopefully you will receive an offer and become our new Keywordian!

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. 😊

That would be it from us - now we are waiting for your move!

#imaginemore

____________________________________________________________________________

Role Information: EN

Studio: Keywords Studios

Location: Europe, Poland

Area of Work: Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Similar Jobs

OKX - Senior Finance & Accounting Specialist

OKX

São Paulo, Brazil (On-Site)
1 Month ago
Trackman - Customer Service Specialist (Tier 1)

Trackman

Hørsholm, Denmark (On-Site)
3 Months ago
EveryMatrix - Group Payroll Specialist

EveryMatrix

Bucharest, Bucharest, Romania (Hybrid)
1 Week ago
Tesla - Receptionist

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Trend Micro - Senior Accounting Executive

Trend Micro

Ahmedabad, Gujarat, India (On-Site)
1 Month ago
Cubic corporation - Senior Accountant

Cubic corporation

Hyderabad, Telangana, India (Hybrid)
11 Months ago
Maliyo Games - HR Manager

Maliyo Games

Nigeria (On-Site)
7 Months ago
Altagram Group - Polish Language Quality Assurance Testers - (f/d/m) - Video Game Localization

Altagram Group

Berlin, Berlin, Germany (On-Site)
1 Month ago
SBM Management - Assistant Site Manager

SBM Management

Sunnyvale, California, United States (On-Site)
1 Week ago
design works gaming - Associate Commercial Manager

design works gaming

Scottsdale, Arizona, United States (Hybrid)
2 Months ago
kaizen gaming  - Key Account Manager

kaizen gaming

Prague, Prague, Czechia (Hybrid)
2 Weeks ago
beghou consulting - Sr. Consultant, Commercial Operations & Analytics

beghou consulting

Princeton, New Jersey, United States (Hybrid)
1 Month ago
Universally Speaking - German Games Tester

Universally Speaking

Community Of Madrid, Spain (On-Site)
3 Months ago
London stock Exchange - Manager, Central Compliance

London stock Exchange

London, England, United Kingdom (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Silesian Voivodeship, Poland

N-ix - Senior .NET Engineer (with ETL Experience)

N-ix

Poland (Remote)
2 Months ago
Techland - Security Risk Officer

Techland

Poland (Hybrid)
1 Month ago
N-ix - Lead .NET Engineer (Spanish Speaking)

N-ix

Poland (Remote)
2 Weeks ago
Social Discovery Ventures - Senior PPC Specialist

Social Discovery Ventures

Warsaw, Masovian Voivodeship, Poland (Remote)
1 Month ago
People Can Fly - DevOps Engineer

People Can Fly

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Weeks ago
NVIDIA - Senior DevOps Engineer, Deep Learning Frameworks

NVIDIA

Warsaw, Masovian Voivodeship, Poland (On-Site)
5 Months ago
dun bradstreet - Business Development Director

dun bradstreet

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Months ago
Motorola solutions - Senior Process Improvement Specialist

Motorola solutions

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago
Activision - Senior UX Tool Designer

Activision

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Months ago
Opendoor - Detection Engineer - Security (SIEM, Go or Python) B2B

Opendoor

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Keywords Studiosare the leading provider of creative and technical services to the global video game industry. We are trusted and relied upon by 23 of 25 top video game companies to collaborate with them throughout the concept, development, and live operations of the most popular AAA franchises in the world. Great games are the product of great teams, and exceptional individuals are essential to their success. Are you ready to be part of something truly remarkable and unlock your full potential?

Pune, Maharashtra, India (Hybrid)

Bengaluru, Karnataka, India (On-Site)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Katowice, Silesian Voivodeship, Poland (On-Site)

Gurugram, Haryana, India (On-Site)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Keywords Studios

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug