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Customer Solutions Consultant, Infrastructure Modernization

Ho Chi Minh City, Vietnam (On-site)

Customer Solutions Consultant, Infrastructure Modernization

1 Hour ago • 6 Years + • DevOps

About the job

5 skills required for this role

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google-cloud-platform

scalability

prospecting

networking

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Job Description

As a Customer Solutions Consultant, you'll partner with Google Cloud's technical Sales teams to showcase Google Cloud's capabilities to customers. Responsibilities include understanding customer needs, developing cloud solutions, conducting proofs of concept, and troubleshooting technical issues. You'll use your expertise to present solutions and engage with customers to understand their requirements. You will also work to identify business opportunities, address technical objections, and support bid responses. This involves direct work with Google Cloud products, guiding customers through application environment assessments, and recommending modernization roadmaps. You will also recommend integration strategies and architectures for successful implementation on Google Cloud.

Must have:

Bachelor's degree or equivalent experience
6+ years cloud native architecture experience
Experience presenting to technical and executive stakeholders
Cloud/on-premise infrastructure engineering experience
Expertise in virtualization or containerization

Good to have:

Cloud migration experience
Security concepts expertise (encryption, identity management etc.)
Networking concepts (SDN, routing, VPNs etc.)
Customer relationship building experience

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience engaging with, and presenting to, technical stakeholders and executive leaders
Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

Experience in migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
Experience prospecting, and building and maintaining customer relationships from scratch.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.