As an Application Support Analyst at Enverus, you will provide exceptional support and guidance to customers and internal teams to maximize the value of software applications. You will troubleshoot, diagnose, and resolve user issues, working on cutting-edge software products. The responsibilities include providing front-line support via phone, email, or virtual screen share, diagnosing and troubleshooting software application issues, maintaining organized records of customer requests, educating customers, building rapport, maintaining product and technical knowledge, and following company processes. The role involves collaboration, documentation, and delivering client feedback to improve the product.