Development Productivity Lead

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Role Overview

As the Development Productivity Lead (Evangelist), you will champion a portfolio of cutting-edge AI-driven tools (e.g., Cursor, Windsurf, AccelQ) designed to boost our developers’ effectiveness. You’ll leverage your strong communication and presentation skills to gain buy-in from diverse stakeholders, demonstrate ROI, and foster adoption across our global teams. If you thrive on bridging the gap between technical capabilities and business outcomes, and you love engaging with people to influence and inspire, we want to hear from you.

Key Responsibilities

1. Tool Evaluation & Implementation
• Research, evaluate, and pilot new AI-powered tools that enhance code quality, collaboration, and time-to-market.
• Collaborate with product, QA, and engineering teams to integrate selected tools seamlessly into our workflows.
• Use data-driven insights to measure impact, determine ROI, and guide future adoption decisions.
2. Technical Evangelism & Advocacy
• Serve as the internal “sales engineer” for productivity solutions, showcasing features, benefits, and best practices.
• Deliver compelling demos and presentations to get buy-in from leaders and end-users alike.
• Maintain excitement and momentum around AI-enabled innovation through webinars, newsletters, or community-of-practice sessions.
3. Consultative Engagement & Relationship Building
• Act as a trusted advisor to internal stakeholders, understanding their pain points and recommending tools that address real business needs.
• Foster strong relationships with tool vendors, ensuring we’re always at the forefront of new product developments and beta opportunities.
• Develop feedback loops to capture and incorporate user input, making sure our solutions continually evolve.
4. Training & Enablement
• Create and deliver training materials, onboarding guides, and workshops to empower teams to use new tools effectively.
• Offer ongoing support and one-on-one coaching to teams, ensuring maximum impact and user satisfaction.
• Document lessons learned, best practices, and success stories to scale adoption across geographies.
5. Global Collaboration & Travel
• Collaborate with distributed teams in Vancouver, Budapest, and Bangalore, tailoring approaches to each region’s cultural and operational nuances.
• Travel from time to time to provide hands-on sessions, build in-person relationships, and deepen team engagement.
6. Continuous Improvement & Metrics
• Track usage metrics and qualitative feedback to assess the success of each adoption initiative.
• Leverage analytics to identify areas of improvement, iterate on solutions, and showcase tangible productivity gains.
• Stay informed on emerging trends in AI, DevOps, and agile development to keep our teams ahead of the curve.

Qualifications & Experience

• Educational Background: Bachelor’s or Master’s in Computer Science, Software Engineering, or related field. Equivalent experience is welcome.
• Technical Expertise:
• Familiarity with software development pipelines, DevOps practices, and AI/ML-based tools.
• Experience in evaluating and implementing development or QA tools in a hands-on capacity.
• Sales Engineering / Evangelism Skills:
• Excellent presentation and communication abilities, comfortable speaking in front of both technical and non-technical audiences.
• Strong track record of influencing stakeholders, winning buy-in, and illustrating ROI.
• High energy, extroverted, and passionate about driving organizational change.
• Project Leadership:
• Capable of leading cross-functional initiatives in a fast-paced environment.
• Solid organization and time-management skills to juggle multiple pilots or rollouts simultaneously.
• Global Mindset:
• Experience collaborating with international teams, embracing cultural differences, and adapting to varied time zones.
• Openness to traveling periodically to meet with teams in person, conduct trainings, and champion adoption.