Director – Enterprise Professional Services
Job Summary
Job Description
The Director of Enterprise Professional Services will lead Wind River's Global Professional Services Enterprise Services Delivery team. This role involves collaborating with Sales teams, Partners, and customers to exceed expectations with enterprise software engagements. The Director will build and manage a team of senior consulting architects and project managers to deliver successful and profitable enterprise engagements, drive the success of the Enterprise Services business, lead a global team, engage with account managers, develop growth strategies, ensure customers unlock the full value of their software, and provide insights to Executive Leadership. The responsibilities include developing proposals, motivating the team, driving business metrics, and working with engineering and product management. They will also provide mentorship and career development to a globally dispersed team.
Must have:
- 15+ years in leadership role within enterprise software and services.
- 5+ years experience leading services teams delivering infrastructure based projects.
- Experience with cross-functional and matrixed teams.
- Experience working with Fortune 500 customers.
- Knowledge of Project Management principles.
Good to have:
- Hands-on experience with VMware virtualization (vSphere, ESXi, Cloud Foundation).
- Experience with Debian Linux systems and tools.
- Experience with VMware Tanzu.
- Experience with enterprise production systems.
- Knowledge and experience in selling solutions based on enterprise infrastructure technologies.
6 skills required
Job Details
Description
Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.
Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions — such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers — and in recent 5G milestones — including the world’s first successful 5G data session with Verizon and in building one of the largest Open RAN networks in the world with Vodafone.
The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world.
About the Opportunity
We seek an accomplished Professional Services Director with experience in virtualization, containers, and enterprise Linux to lead Wind River's Global Professional Services Enterprise Services Delivery team. The ideal candidate is strategically minded and collaborates closely with Sales teams, Partners, and of course, customers to exceed customer
expectations with enterprise software engagements. You will build and manage a team of senior consulting architects and project managers leveraging regional implementation resources to deliver successful, profitable enterprise engagements using Wind River projects.
As a Professional Services Director at Wind River, you will drive the success of the Enterprise Services business within Wind River Professional Services.
You will have the opportunity to
- Lead a diverse global team of Project Managers, Architects and senior implementation consultants whose focus is to enable companies to be successful deploying Wind River enterprise software, specifically Wind River Cloud Platform and eLxr.
- Engage with, drive, and close business with a global team of Account managers.
- Develop strategies to grow the Wind River enterprise business globally through repeatable methodologies, tools, and templates.
- Ensure that Wind River customers unlock the full business value from their software purchases based on their business outcomes and use cases.
- Provide visibility to Executive Leadership into insights gathered from the delivery of the enterprise services business. Includes but not limited to financial reporting and important market and customer trends.
Your responsibilities will include:
- Work with the global account team to develop proposals that culminate in a sales win but also in a successful project for both Wind River and the Customer
- Work with your team leaders to motivate your team(s) to deliver and own excellence to Wind River’s customers.
- Drive business metrics to ensure profitability with the business group and Wind River
- You will work closely with engineering, product management and partners from across the company to drive outcomes
- Providing mentorship, coaching, and career development support to a globally dispersed team.
- BS or MS in Computer Science or related majors.
- At least 15+ years of experience working in a leadership role (preferably, within the enterprise software and services community).
- 5+ years experience leading services teams, delivering enterprise infrastructure based projects in multiple industries.
- Demonstrated experience working with broad cross-functional and matrixed teams.
- Demonstrated experience working with fortune 500 customers in industry and government at at least the Director and VP level.
- A history of success working with account managers to build strategies for a winning enterprise software business.
- Knowledge of Project Management principles for the successful delivery of solutions to customers.
To succeed in this role, you should possess the following qualities and skills:
- Strong leadership abilities, leading and working with a remote and diverse team in a collaborative environment.
- Proven, hands-on experience with the ins and outs of VMware virtualization (vSphere, ESXi, Cloud Foundation) and/or Debian Linux systems and tools. Experience with VMware Tanzu a plus.
- Proven experience with and understanding of enterprise production systems and their administrative roles and needs.
- Customer facing experience with the ability to solve complex problems providing unique solutions
- Management, leadership and governance of the end-to-end delivery processes with responsibility for the quality of pre-delivery scoping, budgets, detailed Project Plans and high-quality delivery exceeding customer expectations.
- Excellent written and oral communication skills.
- Strong troubleshooting ability.
- Self-motivated individual with a high sense of responsibility.
- Knowledge and experience in promoting, and selling solutions based on enterprise infrastructure technologies.
- US Person.
If you are passionate about enabling customer with cutting-edge technologies, this is an exciting opportunity to lead Wind River's Enterprise Professional Services team. Apply now and become part of our globally experienced team of experts in delivering high-quality solutions to our valued customers.
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