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E-Commerce Operation Specialist

Taipei City, Taiwan (On-site)

E-Commerce Operation Specialist

2 Weeks ago • 3 Years + • Logistics • Undisclosed

About the job

2 skills required for this role

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excel

cross-functional

Job Description

Tesla is seeking a highly motivated and organized E-Commerce Operation planner. Responsibilities include sales planning, managing goods orders for the e-shop website, inventory analysis, reporting on sales progress, collaborating with US and APAC teams, and working with various departments. The role requires understanding customer needs, planning e-commerce features for a positive customer experience, reporting on business success, managing inventory replenishment, handling returns and damaged goods, collaborating with cross-functional teams, assisting in customer service, planning quarterly operations and promotional events, and managing vendor relationships. This position requires strong analytical and problem-solving skills, fluency in English and Chinese, and proficiency in Excel and PowerPoint.

Must have:

3+ years e-commerce experience
Strong analytical & problem-solving skills
Fluent in English and Chinese
Proficient in Excel & PPT
Inventory management
Sales planning & reporting

Perks:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Global Employee Assistance Program (EAP)
Employee Vehicle Purchase Program
Employee Merchandise Discounts
Employee Referral Program

What to Expect

What To Expect
Tesla is seeking a highly motivated and organized E-Commerce operation planner to join our Team.

The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.

What You’ll Do

What You'll Do

Fully understanding of customers need on products and liaise closely with consumer engagement team.

Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.

Report on E-commerce business success criteria results, metrics, test and deployment management activities.

Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.

Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.

To assist in Customer service and liaise closely with RDC

To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.

Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.

Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.

What You’ll Bring

What You'll Bring

More than 3 years e-commerce platform management experience in multinational corporation

BA degree in related fields

Strong analytical and problem-solving skills

Experience to monitor daily trading operation

Fluent in English and Chinese both written and speaking

Proactive and highly result-oriented mindset

Ability to handle multiple tasks simultaneously

Strong Excel and ppt skills

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts for Special Occasions
Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company

福利

除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：