E-Commerce Operation Specialist
Job Summary
Job Description
Tesla is seeking a highly motivated and organized E-Commerce Operation planner. Responsibilities include sales planning, managing goods orders for the e-shop website, inventory analysis, reporting on sales progress, collaborating with US and APAC teams, and working with various departments. The role requires understanding customer needs, planning e-commerce features for a positive customer experience, reporting on business success, managing inventory replenishment, handling returns and damaged goods, collaborating with cross-functional teams, assisting in customer service, planning quarterly operations and promotional events, and managing vendor relationships. This position requires strong analytical and problem-solving skills, fluency in English and Chinese, and proficiency in Excel and PowerPoint.
Must have:
- 3+ years e-commerce experience
- Strong analytical & problem-solving skills
- Fluent in English and Chinese
- Proficient in Excel & PPT
- Inventory management
- Sales planning & reporting
Perks:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Global Employee Assistance Program (EAP)
- Employee Vehicle Purchase Program
- Employee Merchandise Discounts
- Employee Referral Program
2 skills required
Job Details
What to Expect
What To Expect
Tesla is seeking a highly motivated and organized E-Commerce operation planner to join our Team.
The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.
What You’ll DoTesla is seeking a highly motivated and organized E-Commerce operation planner to join our Team.
The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.
What You'll Do
Fully understanding of customers need on products and liaise closely with consumer engagement team. Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience. Report on E-commerce business success criteria results, metrics, test and deployment management activities. Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management. Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements. To assist in Customer service and liaise closely with RDC To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team. Analyze release readiness reviews, milestone reviews, and business go/no-go reviews. Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
What You’ll BringWhat You'll Bring
More than 3 years e-commerce platform management experience in multinational corporation BA degree in related fields Strong analytical and problem-solving skills Experience to monitor daily trading operation Fluent in English and Chinese both written and speaking Proactive and highly result-oriented mindset Ability to handle multiple tasks simultaneously Strong Excel and ppt skills
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
- Employee Vehicle Purchase Program
- Employee Welfare Committee
- Employee Merchandise Discounts
- Celebratory Gifts for Special Occasions
- Employee Referral Program
The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company
福利
除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：
- 員工認股計劃（ESPP)
- 團體醫療保險
- 全球員工協助方案 (EAP) 和協助資源
- 員工購車計劃
- 職工福利委員會
- Eshop精品員工優惠
- 特殊場合的慶祝禮物
- 員工推薦計劃
本公司保留更改福利項目的權利。
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