Engineering Manager
Job Summary
Job Description
Attentive is an AI-powered mobile marketing platform. The Engineering team creates innovative product experiences that power personalized marketing at massive scale. The Engineering Manager will lead a high-performing full stack engineering team, supporting the development of new products on the Attentive platform, ensuring that brands have access to enhancements. The role involves building and enhancing AI capabilities, partnering with product, design, machine learning, and data science teams. Responsibilities also include crafting team mission and roadmap.
Must have:
- 7+ years of SaaS platform experience
- 2+ years managing engineering teams
- Experience with event driven architectures
- Experience with modern web technologies and frameworks
- Experience building team roadmaps
- Experience navigating product requirements
- Strong product mindset
Good to have:
- Prior experience with SMS/MMS technologies
Perks:
- Competitive perks and benefits, from health & wellness to equity
15 skills required
Job Details
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Role
Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.
The automated messaging org builds products that power bespoke, one on one conversations between our brands and their customers. We leverage machine learning models, generative AI, and related backend infrastructure to drive performant, personalized messages at scale. We’re moving quickly in order to take advantage of all of the advances in AI and we’re building innovative products to give our brands the upper hand.
As an engineering manager you will join our product based team in San Francisco to support and lead the development of new products on the Attentive platform so that our brands have access to bleeding edge enhancements that give them the upper hand in marketing their products to their customers. We’re looking for an experienced leader that gets excited about building high quality products with the latest and greatest technology.
What You'll Accomplish
- Own one of our high-performing full stack engineering teams, evangelizing a culture of quality and product excellence
- Lead the buildout and enhancements of our AI capabilities, working cross functionally as well as with other engineering teams to bring new Attentive products to market
- Provide technical expertise and guidance on leveraging the latest trends in AI and building products at scale
- Partner with product, design, machine learning, and data science to balance building well designed products and shipping quickly
- Craft the team’s mission and roadmap to align with organizational goals
Your Expertise
- 7+ years of industry experience as a software engineer or equivalent building SaaS platforms
- 2+ years managing a high performing team of 6-8 full stack engineers or more
- Experience working on systems at scale including event driven architectures
- Experience working with modern web technologies and frameworks such as React, Java Springboot, AWS, Kubernetes, etc.
- Experience building team roadmaps and setting ambitious goals
- Experience navigating product requirements for B2B customers
- Strong product mindset and demonstrated ability to work with product managers and design partners
- Prior experience with SMS/MMS technologies a plus
What We Use
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and HelmOur backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $214,400 - $285,000 annually + equity + benefits
- Equity is a substantial part of the total compensation package
- Our salary ranges are determined by role, level and location
#LI-SM1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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