Excellence Strategy and Operations Analyst, People Experience
Job Summary
Job Description
This role involves partnering with People Experience (PX) teams at Google to leverage data insights for optimizing operational efficiency and strategic decision-making. The analyst will develop quantitative models (forecasting, operational, and statistical) for PX capacity planning and Global Support initiatives, providing targeted recommendations. Responsibilities include consulting on metric selection, collaborating with Global Support teams on performance metrics, applying quantitative/qualitative methodologies to operational challenges, and driving cross-functional collaboration. The role also requires building and maintaining data analysis tools, staying updated on Google's data environment, and building partnerships with various teams to communicate strategic recommendations.
Must have:
- Bachelor's degree or equivalent experience
- 6+ years in business strategy or cross-functional initiatives
- Data analysis, metric development, actionable recommendations
- SQL proficiency, spreadsheet modeling, database querying
- Project management and organizational skills
- Cross-functional collaboration & impact maximization
Good to have:
- Master's degree in Business, Statistics, Computer Science
- Proficiency in data analysis tools
7 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience developing business strategies or managing cross-functional initiatives.
- Experience in data analysis, metric development, and translating data into actionable recommendations.
Preferred qualifications:
- Master's degree in Business, Statistics, Computer Science, or a related field.
- Excellent project management and organizational skills.
- Demonstrated proficiency in data analysis tools (SQL), spreadsheet modeling, and database querying.
About the job
In this role, you will partner with People Experience (PX) teams to provide comprehensive data insights that optimize Google's operational efficiency and strategic decision-making. You'll bring a strategic blend of analytical expertise and stakeholder collaboration to ensure Google's operations and support functions are continuously improved through data-driven insights.
Responsibilities
- Model complex data to create quantitative models (forecasting, operational, and statistical) for both PX capacity planning and Global Support initiatives. Analyze results to provide targeted recommendations to diverse teams.
- Consult with PX teams on metric selection and value realization methodology. Collaborate with Global Support teams to define impactful metrics that support performance goals.
- Apply quantitative and qualitative methodologies to address complex operational challenges across PX. Drive cross-functional collaboration to implement insights and maximize impact.
- Identify, develop, and maintain tools that streamline data analysis, reporting, and insight generation. Stay updated on Google's evolving data environment in collaboration with relevant engineering and data teams.
- Build partnerships with PX leadership, Finance, and analytical teams. Communicate strategic recommendations derived from data insights.
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