Focused LAB Support Hardware Engineer

3 Months ago • 3-7 Years • $117,200 PA - $229,200 PA

Job Summary

Job Description

The Focused LAB Support Hardware Engineer at Microsoft will support innovative projects in a fast-paced environment. Responsibilities include supporting various project needs (hardware, racks, networks, infrastructure), troubleshooting server racks and network issues, supporting OS updates and firmware upgrades, managing liquid cooling solutions, escalating issues to senior technicians, maintaining KPIs, and developing a comprehensive understanding of cross-functional programs. The role also involves mentoring other technicians and completing required training. This position requires strong technical skills in server systems, networking, OS administration, and hardware troubleshooting, along with excellent communication and teamwork abilities. The ideal candidate will have experience in data center environments and familiarity with various hardware and software technologies.
Must have:
  • 7+ years experience or relevant degree and 3+ years experience
  • Server system architecture experience
  • Troubleshooting hardware and fixing issues
  • Racking and stacking servers
  • OS (Linux/Windows) support and scripting (PowerShell)
  • Liquid cooling solutions support
Good to have:
  • Experience with lab test equipment
  • VM manipulation and PowerShell scripting
  • Schematic diagram interpretation

Job Details

Overview

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, engineer to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance.

 

We are seeking a highly qualified candidate to join the team as a Focused LAB Support Hardware Engineer. As a Focused LAB Support Hardware Engineer within the Azure SES and Cloud Hardware Infrastructure Engineering (SCHIE) team, you will support innovative projects and apply your expertise in a fast paced & technically driven environment. You will work with a diverse set of teams supporting first and third-party designs in an R&D Lab environment, ensuring that lab operations are optimized and tuned to perform in a complex environment while continuing to scale space, capacity, and capability.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

Qualifications

Required Qualifications 

  • 7+ years of technical engineering experience
    • OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience
    • OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3+ years of technical engineering experience
    • OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field.  

 

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

 

 

Preferred Qualifications  

  • 5+ years of experience in Technical operations related to Server System architecture that includes server functionality, network requirements, management, mechanical, electrical specification application, software & firmware application in engineering labs or datacenter environments and/or data center operations.  
  • Experience Liquid loop preparing and assembly 
  • Familiarity with core routing, switching functions and LAN technologies. 
  • Experience with Linux command line operations, scripting languages such as PowerShell, installs, configures, and support of Operating Systems that includes both Linux and Windows.  
  • Troubleshooting system hardware errors and fixing issues. 
  • Rack and stack of servers and kit to cabinets. 
  • Physical installation and/or removal of equipment within the Data Center or Intermediary Data Facilities.
  • Background with system level qualification, validation, I/O interconnect, PCIE high speed data switches. 
  • Solve and support projects (OU creation / Group Policy / MECM / Image builds / Maintenance Automation / Monitoring Automation, Debug and Solutions. 
  • Experience with VM manipulation and PowerShell scripting  
  • Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams. 
  • Good written and verbal communication & organization skills. 
  • Ability to work well independently and on a team. A collaborative spirit and a growth mindset. 
  • Customer and results oriented with attention to security, quality, safety, and details. 
  • Motivated to continuously learn and improve existing solutions. 

Hardware Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis..

 

 

#SCHIE

Responsibilities

  • Support various project needs like hardware, racks, networks, infrastructure, racking systems, and power distribution.  
  • Support server racks, network connections, and infrastructure problems, maintenance, and management.  
  • Support OS updates, Firmware upgrades (in-band or out-of-band) 
  • Support liquid cooling solutions and monitoring 
  • Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions. 
  • Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed. 
  • Develops a comprehensive understanding of cross-functional programs processes to support partnerships with internal and external stakeholders. 
  • Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s).  
  • Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads.  
  • Other

    • Embody our and 

Similar Jobs

SciPlay - Senior Software Engineer

SciPlay

Cedar Falls, Iowa, United States (Hybrid)
6 Months ago
X Studios,  Inc  - Engineer, Unity

X Studios, Inc

Winter Park, Florida, United States (On-Site)
1 Year ago
PwC - ETIC, Cloud DevOps Lead - M

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
8 Months ago
Egnyte - Sr DevOps Engineer - Azure

Egnyte

India (Remote)
3 Months ago
Next Level Business Services - DB2 DBA

Next Level Business Services

Columbus, Ohio, United States (On-Site)
9 Months ago
Microsoft - Technical Support Engineer

Microsoft

(Hybrid)
3 Months ago
Turn Me Up Games,  Inc  - Desktop Administrator

Turn Me Up Games, Inc

Burbank, California, United States (On-Site)
3 Months ago
Next Level Business Services - Sr. Python Admin

Next Level Business Services

Saint Paul, Minnesota, United States (On-Site)
9 Months ago
AGS - American Gaming Systems - Field Service Technician II - RI

AGS - American Gaming Systems

Pawtucket, Rhode Island, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

SciPlay - Senior Software Engineer

SciPlay

Cedar Falls, Iowa, United States (Hybrid)
6 Months ago
PwC - Senior Associate_Azure Data Enginer_Advisory Corporate_Advisory_Bangalore Millenia

PwC

Bengaluru, Karnataka, India (On-Site)
9 Months ago
PwC - ETIC, Cloud DevOps Lead - M

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
8 Months ago
Hitachi - D365 F&O (Delivery offshore)

Hitachi

India (Remote)
9 Months ago
Microsoft - Senior Director, Hardware Infrastructure & Fundamentals Engineering

Microsoft

Taipei City, Taiwan (On-Site)
3 Months ago
The Walt Disney Company - Principal Software Engineer

The Walt Disney Company

Morrisville, North Carolina, United States (On-Site)
3 Months ago
Microsoft - Silicon Engineer

Microsoft

Bengaluru, Karnataka, India (On-Site)
3 Months ago
PwC - Senior Associate_Databricks_Data & Analytics_Advisory_PAN  India

PwC

Kolkata, West Bengal, India (On-Site)
9 Months ago
Everyday Health Group - Senior Software Engineer, Backend

Everyday Health Group

(Remote)
3 Months ago
Maximum Games - Senior Video Game Backend Developer

Maximum Games

Bucharest, Bucharest, Romania (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Redmond, Washington, United States

Google - Software Engineer III, Infrastructure, Google Cloud AI

Google

Sunnyvale, California, United States (On-Site)
8 Months ago
CD PROJEKT RED - Principal Engine Programmer

CD PROJEKT RED

Boston, Massachusetts, United States (Hybrid)
5 Months ago
Nintendo - Configuration Support Specialist

Nintendo

Redmond, Washington, United States (Hybrid)
10 Months ago
GameChanger  - Senior Engineering Manager, Core Services

GameChanger

United States (Remote)
3 Months ago
Google - Senior Software Engineering Manager, Gemini Code Assist

Google

Sunnyvale, California, United States (On-Site)
3 Months ago
Capcom - Manager, Payroll & Benefits

Capcom

San Francisco, California, United States (Hybrid)
4 Months ago
Sleeper - Motion Graphic Designer (Mid-level)

Sleeper

Seattle, Washington, United States (Remote)
4 Months ago
Google - Field Sales Representative, Google Public Sector

Google

Boulder, Colorado, United States (On-Site)
3 Months ago
Google - CPU Verification DevOps Engineer

Google

Mountain View, California, United States (On-Site)
3 Months ago
Nintendo - Intern – CPU Debugger Software Engineer (NTD)

Nintendo

Redmond, Washington, United States (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Netflix - Administrative Assistant, Security, Privacy, and Assurance

Netflix

Los Gatos, California, United States (Hybrid)
3 Months ago
Tencent - Senior Client-Side Security Engineer

Tencent

Shenzhen, Guangdong Province, China (On-Site)
7 Months ago
Rackspace Technology - Customer Data Engineer II

Rackspace Technology

India (Remote)
4 Months ago
Nintendo - Sr Manager, Engineering Infrastructure and IT

Nintendo

Redmond, Washington, United States (On-Site)
7 Months ago
Nolimit City - System Administrator

Nolimit City

Stockholm, Stockholm County, Sweden (On-Site)
8 Months ago
Nintendo - (Associate) Artwork Coordinator (m/f/d)

Nintendo

Frankfurt, Hessen, Germany (On-Site)
11 Months ago
Netflix - Senior Manager, Payroll - APAC

Netflix

Singapore, Singapore (On-Site)
3 Months ago
AGS - American Gaming Systems - Field Service Technician I

AGS - American Gaming Systems

Manchester, New Hampshire, United States (On-Site)
3 Months ago
Microsoft - Technical Support Engineer - Azure AKS

Microsoft

Reading, England, United Kingdom (Hybrid)
3 Months ago
Company3 Method Studios - Sr. Systems Engineer (Avid)

Company3 Method Studios

New York, New York, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

United States (On-Site)

Mountain View, California, United States (Hybrid)

Hyderabad, Telangana, India (On-Site)

London, England, United Kingdom (On-Site)

Redmond, Washington, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Redmond, Washington, United States (On-Site)

Hyderabad, Telangana, India (On-Site)

View All Jobs

Get notified when new jobs are added by Microsoft

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug