Food & Beverage Manager

1 Month ago • All levels

Job Summary

Job Description

As Accor, we are a worldwide leader that welcomes individuals for their personality and supports their growth and learning, making work purposeful. We invite you to explore limitless possibilities within Accor, where you can write your own story and imagine tomorrow's hospitality. Dare to challenge the status quo and do what you love while caring for the world. The Food & Beverage Manager will assist the General Manager in planning, forecasting, and budgeting revenues and costs for the department. They will ensure company and statutory hygiene standards are maintained, organize food festivals, and develop guest loyalty programs. The role involves implementing profit enhancement programs, managing food and beverage costs, and supervising team members to ensure tasks are executed according to standards. Building good relationships with guests, handling complaints tactfully, and managing administrative work related to cashier/bar operations are key responsibilities. The manager will also ensure sufficient stock levels, maintain cleanliness in F&B areas, and possess complete knowledge of F&B services and hotel features. They will ensure health, safety, and security procedures are in place, attend briefings and trainings, and provide cost-effective, customer-focused F&B service that meets or exceeds expectations. The role includes preparing standard menus and meeting budget targets for food margins, and ensuring room service orders are executed promptly and to standard.

Must have:

Assist General Manager in planning, forecasting, and budgeting
Ensure hygiene standards are maintained
Organize food festivals and guest loyalty programs
Implement profit enhancement programs
Manage food & beverage costs and labor costs
Supervise team members
Build good relationships with guests
Handle guest complaints tactfully
Manage administration for cashier/bar operations
Ensure adequate stock levels
Maintain cleanliness of F&B areas
Provide cost-effective F&B service
Ensure F&B standards meet/exceed expectations
Prepare standard menus
Execute room service orders promptly

Good to have:

Ensure full conversancy with statutory requirements for F&B operations
Work with kitchen & Marketing Department for promotions
Maintain complete knowledge of all F&B services, contents & preparation methods
Ensure health, safety and security procedures are in place
Attend all briefings, meetings and trainings as assigned by management
Meet agreed budget targets for food margins

Perks:

98 well-appointed guest rooms
74-cover all-day dining restaurant
31-cover bar and lounge
142 sqm of meeting space
Swimming pool and fitness centre

1 skill required

1 skill required for this role

Add these skills to join the top 1% applicants for this job

budget-management

Job Details

Company Description

As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!

Job Description

Assist the General Manager to plan, forecast and budget the revenues and costs for department.
Ensure that the company and statutory hygiene standards are maintained in all areas of the department.
Organize food festivals and also develop guest loyalty and retention programmes.
Ensure to be fully conversant with all statutory requirements regarding food and beverage operations.
Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post promotion report to General Manager upon completion of promotion.
Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the department is in line with budget.
Supervise team members to ensure that all tasks assigned/required in the department are carried out on time and according to instruction and departmental standards
Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
Handle guests’ complaints and comments tactfully and efficiently
Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
Check all the F&B areas/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
Ensure that health, safety and security procedures are in place in the outlet
Attend all briefings, meetings and trainings as assigned by management
To provide cost effective and customer focused Food and Beverage service
Ensure that the standards of food and beverage meet/exceed expectations
Prepare standard menus, maintain the required standard of food production and meet agreed budget targets for food margins.
To ensure that room service orders are executed promptly and that they comply with the required standards.