Incident Engineer (NOC/SLS)

Incident Engineer (NOC/SLS) position based in Ukraine. The role involves handling and resolving incidents within a Network Operations Center (NOC) and Service Level Support (SLS) environment. Responsibilities will include monitoring systems, identifying and troubleshooting issues, escalating critical incidents, and working to restore service as quickly as possible. The ideal candidate will possess strong analytical and problem-solving skills, experience with networking technologies, and the ability to work effectively under pressure in a fast-paced environment. A detailed understanding of incident management processes is essential. The position requires strong communication skills for collaborating with internal teams and potentially external vendors.