Intern, Managed Services

1 Month ago • All levels

Job Summary

Job Description

The Managed Services Associate Intern will be responsible for handling projects and administrative tasks on the Mindtickle platform, ensuring client needs are met. This includes developing and overseeing learning programs, executing ad-hoc administrative tasks, migrating content, and facilitating communication between teams. The intern will also manage multiple projects while adhering to SLAs, executing tasks accurately, conducting User Acceptance Testing (UAT), and communicating deliverables. The role requires strong communication, the ability to manage multiple tasks, attention to detail, and a quick learning ability to understand the Mindtickle platform.

Must have:

Strong verbal and written communication skills
Bachelor's degree
Ability to thrive under tight deadlines and manage multiple tasks concurrently
Keen attention to detail and adeptness in comprehending problem statements
Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.

Perks:

Awesome perks and many opportunities for growth

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

talent-acquisition

quality-control

Job Details

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!

Job Snapshot

We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients' unique business needs.

What’s in it for you?

Develop and oversee learning programs on the Mindtickle platform.
Execute ad-hoc administrative tasks on the Mindtickle platform.
Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
Foster strong relationships with other service teams.
Ensure timely communication and updates to internal teams throughout the project lifecycle.
Efficiently manage multiple projects simultaneously, adhering to SLAs.
Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC.
Communicate deliverables to clients/Internal team.

We’d love to hear from you if you:

Strong verbal and written communication skills.
Bachelor’s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently.
Keen attention to detail and adeptness in comprehending problem statements.
Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.

Our culture & accolades

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.