IT System Administrator

Calling all IT System Administrators - are you ready to drive IT innovation and tackle complex SaaS and AWS Cloud-based challenges head-on?

What's in it for you?
Our next IT System Administrator will have the opportunity to work within a vital team that forms the backbone of our internal IT systems and infrastructure, ensuring everything runs seamlessly and efficiently.

With a focus on maintaining and enhancing our suite of enterprise SaaS applications and our core IT infrastructure, while also working on exciting IT projects; your proactive approach to identifying and implementing technical improvements will be highly valued.

Your role with us:
Your mission should you choose to accept it, will be to create an impact at Easygo as a Level-3 technical expert as part of our collaborative IT Team. You will tackle complex challenges and solve critical issues across modern SaaS applications and public cloud environments like AWS. We're looking for someone with exceptional communication skills, a self-starter attitude, and the ability to thrive independently to drive impactful across our business.

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming.

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 400+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

• SaaS System Administration - a set of applications are assigned to each IT System Administrator at Easygo and they oversee: Provisioning and de-provisioning, security and compliance, configuration and customisation, maintenance and updates, support and troubleshooting, backup and recovery, vendor management, user training and documentation, reporting and analytics.
  
  
• Scripting and Automation - performing ad-hoc coding (or low/no-coding) and integrating with APIs and seeking to improve how systems at Easygo interact with each other in a cohesive way that suits the requirements of the business.
  
  
• On-premise Infrastructure - install, configure, and maintain physical and virtual servers in on-premises environments, ensuring they are secure and running efficiently.  Where necessary and applicable, maintain and monitor the company's LAN, WAN, and corporate VPN networks to ensure maximum uptime and optimal performance. Plan and execute upgrades to hardware and software systems, ensuring minimal disruption to business operations.
  
  
• System Security - coordinate with the Security Team and assist in implementing security measures to protect the company's data and systems from unauthorised access and cyber threats, and in coordination with the specialists in the cybersecurity team. Ensure all IT systems comply with industry standards and regulatory requirements, and escalate non-conformities when they are discovered.
  
  
• Technical Support - providing level-3 technical support when required to staff for hardware, software, and network-related issues, resolving complex problems promptly.
  
  
• Backup and Recovery - manage data backup solutions, ensuring regular backups are performed and data can be recovered in the event of a failure.
  
  
• Documentation - maintain detailed documentation of the IT infrastructure, including network diagrams, system configurations, and security protocols.
  
  
• Project Management - assist in various IT projects, such as system upgrades, migrations, and the implementation of new technologies.

What you will bring:

• Prior experience in an IT Support, Systems Administrator role, with proven skills in administering IT systems - SaaS applications, Public Cloud and IT Projects - in a busy environment.

Bonus points if you also have:

• Prior experience in iGaming or Casino - with an understanding of the typical requirements covering IT, platforms, applications and cybersecurity challenges specific to this sector.
• Bachelor’s degree - in Computer Science, Information Technology, Cybersecurity, or a related field.
• Certifications - IT or Cloud certifications will be looked upon favourably, including demonstrated proficiency and skills in Amazon Web Services (AWS), Cloudflare, Google Workspace or Google Cloud (GCP) and other platforms.

Some of the perks of working for us:

• EAP access for you and your family
• Access to over 9,000 courses across our Learning and Development Platform
• Paid volunteer day
• Two full-time baristas who will make your daily coffee, tea, fresh juices and smoothies for FREE!
• FREE daily catered breakfast!
• Massage Wednesdays - we get professionals to do this!
• Team lunches and happy hour in the office from 4pm on Fridays
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles
• 'Help Yourself' Cold Drinks Fridges and massive Snack Walls on every working level!

"We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant"

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.